- Report: #1219443
Complaint Review: Omnicard - Nationwide
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Author Not Confirmed
Why?
Omnicard
Nationwide, USA
Phone:
877-357-4975
Web:
www.omnicard.com
Categories:
Business Rating:
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Omnicard omnicard.com Green Dot Card Scams and Won't Consider Personal Circumstances Nationwide
This company is connected to the GREEN DOT Card scams. All very legal but very shady and criminals use the green dot cards as a base to scam or to take money from elderly, ill or uneducated persons.
Also, I had gotten a gift card from them that a friend purchased for me while my husband was ill and went through brain surgery. The card expired during his illness and I called and they had no way to help me with my special circumstance. If you are going to be buying gift cards, I would recommend you look elsewhere.
In this instance my friend was ripped off because she did not keep any information and had no way to go back to get the money back from them that she gave to me.
You may say it was my fault for not using the card, but I will tell you that I was able to get other gift cards renewed due to the special circumstance. We had to go out of state for his treatment, and it lasted longer than expected and the gift cards were left at home so I could not use them in time. When you are under life & death stress, you don't always have the best memory. This company has no heart or morals and is not a reputable place to purchase gift cards from.
1 Updates & Rebuttals
Customer Service Director
Pittsburgh,Pennsylvania,
USA
Completely False Posting
#2UPDATE Employee
Thu, April 09, 2015
OmniCard.com has no idea why you would so blatantly post such a wildly untruthful post. OmniCard.com is in NO WAY affilliated or associated with Green Dot or any company having anything to do with Green Dot. You did not receive a gift card. You received a Rewards card. The purchaser of your card specifically determined every aspect of your card including the expiration date and what happened to the funds once the card expired. We did not. The purchaser did. We honored our contract with the purchaser by following their very specific instructions. OmniCard.com is an extraordinarily ethical and honorable company. We maintain an A+ rating with the BBB. With all due respect, there is absolutely nothing accurate relating to OmniCard.com in your posting. We are sincerely empathetic to anyone dealing with serious medical issues and you certainly have our sympathy in regards to that, it is just unfortunate that you would so inaccurately malign such an ethical and upstanding company based on complete untruths.
