- Report: #377360
Complaint Review: Onlingo - Ontario California
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Author Confirmed
Why?
Onlingo
Ontario, California, U.S.A.
Phone:
800-949-6880
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Onlingo Worst experience ever!! Rip offs!! Ontario California
Okay so I'm a sucker and now I realize that if it sounds too good to be true it really is. I responded to an add just do this and get this...
I read the onlingo information and thought it would be good as we are planning a vacation and knowing spanish would be helpful. After I submitted my information I talked to my husband who was well not happy.
I called the number provided by onlingos confirmation email and spoke to a woman who said that my card had not been charged and that it wouldnt be. She was so nice and sent me a confirmation email. So I thought all was taken care of. Two days later they charged my account. This has resulted in $68 in fees and a extremely unhelpful call to customer service about it.
They said so nicely that I'm lucky I got the shipping fees refunded?? What are they talking about lucky.. I called within hours of signing up and cancelled I should have never been charged in the first place.
I informed the supervisor Zack that I intended to tell everyone about my story and all he said was good luck in your pursuit of that. All I asked for was that they refunded my bank fees as they are the ones in the wrong to charge me 2 days after I cancelled something.
I'm just another sucker...I would avoid doing business with them at all costs.
Kyna
WVC, Utah
U.S.A.
I read the onlingo information and thought it would be good as we are planning a vacation and knowing spanish would be helpful. After I submitted my information I talked to my husband who was well not happy.
I called the number provided by onlingos confirmation email and spoke to a woman who said that my card had not been charged and that it wouldnt be. She was so nice and sent me a confirmation email. So I thought all was taken care of. Two days later they charged my account. This has resulted in $68 in fees and a extremely unhelpful call to customer service about it.
They said so nicely that I'm lucky I got the shipping fees refunded?? What are they talking about lucky.. I called within hours of signing up and cancelled I should have never been charged in the first place.
I informed the supervisor Zack that I intended to tell everyone about my story and all he said was good luck in your pursuit of that. All I asked for was that they refunded my bank fees as they are the ones in the wrong to charge me 2 days after I cancelled something.
I'm just another sucker...I would avoid doing business with them at all costs.
Kyna
WVC, Utah
U.S.A.
