Nannie
Hutchinson,#2Consumer Comment
Tue, September 30, 2003
I had a mortgage with Encore Credit, unfortunately they used Option as their administrator. They repeatedly tried to charge me late fees when I wasn't late. I have always paid an extra $200.00 per month to pay the mortgage down, they put it all in impound. I already have an escrow account and didn't need that money going there. I was losing interest monies saved by paying the extra principal payments. After three months of the BULL$HIT I refinanced back with Ameriquest. After reading the website about Ameriquest, I'm not too happy about it. But I honestly have to say that Ameriquest has been very fair and always promptly dealt with any problems I have had. They have never been rude. I will be watching them CLOSELY though. As for Option One, when I refinanced they tried to charge me $10,000 for prepayment penalties, even though the contract clearly states that only two months interest could be charged. I did eventually get my way though and $10,000 turned into $1,300 and I didn't have to spend any additional monies on attorneys (thank GOD). These people suck.