GreyWaarden
USA#2Author of original report
Fri, November 26, 2010
After contacting Overstock via email (which is the 3rd correspondence). Overstock offered A full (in store credit) refund of the purchase price of the coffee maker. However, they did not refund the price of the Protection Plan.
Addendum:
Just wanted to add, that the protection plan company said they could not and would not file a second claim because it would automatically be denied. When asked "what happens if it should blow up tomorrow?" They said it would still be denied because an invalid claim had already been filed.
So you have only ONE chance to file and claim, and that is IT. If it is denied, no further claims will be processed by the company.
I may have gotten my money back, but the whole ordeal has left a sour taste in my mouth.