- Report: #1435498
Complaint Review: partsgeek.com - Marlton New Jersey
Reported By:
Bradley -
Erie, Colorado, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
partsgeek.com
50 S maple Ave Marlton, 08053 New Jersey, United States
Phone:
800-541-9352
Web:
www.partsgeek.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
www.partsgeek.com sent wrong part Marlton New Jersey
I was sent the wrong part for my BMW and when it was proven that the part was not to spec and would not fit my car they told me I would get a call tag. When I called back a week later they said the guy that told me he was sending out the call tag does not work there any more than I needed to send pictures of the part and I showed why the part was wrong they said yes we know it was their fault and would send me an email with the call tag on the part. It is now 45 days into this mess and they still have not sent the call tag or responded to an email sent on the matter. Still waiting for that email or call tag that was promised on 4 different phone calls that seem to have new employees answering the phone every time. Since then I have filed a complaint with the BBB in the state they are doing business with. www.partsgeek.com dragged the return out long enough that I could not do a chargeback on my card. Reason of review: Not as described. Monetary Loss: $65. Preferred solution: Full refund. I didn't like the Whole thing. I would not suggest this website to my worst enemy.
