- Report: #1033200
Complaint Review: Passport To Fun - Internet
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Author Confirmed
Why?
Passport To Fun
passporttofun.com Internet, U.S.A.
Phone:
877-442-5780
Web:
N/A
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Business Rating:
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Passport To Fun Don't be Scammed by Passport to Fun Internet
Last month, I noticed a charge on my monthly statement to my Debit Card for 14.95 to Passport to Fun. I couldn't remember buying anything vaguely resembling that description, so I called the phone number on my statement to get to the bottom of this.
The person with whom I spoke, Markeeta, informed me that when making a purchase online, I apparently "signed-up" for this service and received a $10 gift certificate. I never signed up for this service, nor did I ever receive the alleged gift certificate. I was told my account would be cancelled, and I would not receive any further charges.
This month, checking my Debit Card statement, I found an identical charge for $14.95! I called again and spoke with a different person, Charon, and expressed how upset I was with her company and that I would like a full refund. At first I was told refunds for multiple months were impossible, due to the wording of the contract I "signed." Flustered, I finally told Charon that I would be going to my bank, and filing a report to have my money refunded. Upon hearing these words, I was told that the two months charges would be refunded within two business days!!!
Do not allow these predators to take your money! Be firm and let them know you mean business. Put the ball in their court: it is much easier to refund one customer, than deal with a very large bank!
Mike
Salem, Massachusetts
U.S.A.
The person with whom I spoke, Markeeta, informed me that when making a purchase online, I apparently "signed-up" for this service and received a $10 gift certificate. I never signed up for this service, nor did I ever receive the alleged gift certificate. I was told my account would be cancelled, and I would not receive any further charges.
This month, checking my Debit Card statement, I found an identical charge for $14.95! I called again and spoke with a different person, Charon, and expressed how upset I was with her company and that I would like a full refund. At first I was told refunds for multiple months were impossible, due to the wording of the contract I "signed." Flustered, I finally told Charon that I would be going to my bank, and filing a report to have my money refunded. Upon hearing these words, I was told that the two months charges would be refunded within two business days!!!
Do not allow these predators to take your money! Be firm and let them know you mean business. Put the ball in their court: it is much easier to refund one customer, than deal with a very large bank!
Mike
Salem, Massachusetts
U.S.A.
