- Report: #1055739
Complaint Review: Patte Purcell - Internet Internet
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Author Not Confirmed
Why?
Patte Purcell
https://www.getcatsmeow.com/default.aspx?utm_sourc Internet, Internet, USA
Web:
https://www.getcatsmeow.com/default.aspx?utm_source=Google_TM&utm_medium=CPC&utm_campaign=CPD&gclid=
Categories:
Business Rating:
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Cats' Meow Internet Rip off on Cat's Meow, they double charged me! Internet
I saw a television ad for Cat's Meow a cat toy with a buy one get one free plus additional handling of $7.95. I went online to order. I ordered 1 with the free one, the bill should have been $28.00 but they billed me for 2 sets at $79.00. There is no way to correct it. I called immediately to change it and I got an endless loop of voice machine messages and no way to cancel or correct. They also gave you no opportunity on the site to review your order. This is Fraud.
2 Updates & Rebuttals
Patte Purcell
Las Vegas,Nevada,
customer service? Lied!
#2Author of original report
Wed, June 05, 2013
I called them first thing Monday morning and waited on hold for 1/2 hour. The woman told me the order had already shipped. I ordered it Sunday. I told her that was a lie, they said I wouldn't get it for 6 weeks. I told her I wanted to cancel she said its too late. I called my bank and it hadn't finished processing yet. True scammers!!
Oldsailor65
AURORA,Colorado,
Cats Meow
#3REBUTTAL Owner of company
Wed, June 05, 2013
I just ordered it and instead of the invoice coming to less than $30.00 it was close to $70.00. They hadn't charged it to my debit card yet so I had to cancel my card and get a new one. Phoneing the company is only a waste of cell phone minutes. DON'T ORDER THIS.
