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  • Report:  #1280656

Complaint Review: PC Repair Network (Owner: Darrell L. Elliott) - Dallas Texas

Reported By:
Lola - Texas, USA
Submitted:
Updated:

PC Repair Network (Owner: Darrell L. Elliott)
Dallas, Texas, USA
Phone:
214-429-5112
Web:
www.thepcrepairnetwork.com
Categories:
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I was charged over $250 for a completely UNsuccessful data recovery. Plus, the "company" uses TeamViewer to "fix" your computer from their home, then hold your computer hostage and make you pay them (or else they say). They watched me put in sensitive payment & personal information, which made me feel completely violated and held hostage. Dangerous company. DO NOT USE! They try to make you pay using MoneyGram. Apparently located in Dallas, yet payout in Nashville? Not safe.

Darrell Elliott lied to me about being a "grunt employee" who would "get in trouble with the company" if he discounted his price. He is the soul owner and doesn't answer to anybody else. He was unprofessional the whole time as well. He belittled me when I offered information about MY computer and its issues, and listened to a loud TV in the background that often distracted him.



Payment info:

DARRELL ELLIOTT

Mobile Number: 2144295112

City: NASHVILLE

State: TN

Country: UNITED STATES

Expected Payout Location: NASHVILLE, TN, UNITED STATES



Contact info:

Darrell L. Elliott

PC Repair Network, Inc.

Phone: 972-746-2844

Cell: 214-429-5112

[email protected]

http://www.thepcrepairnetwork.com

http://www.pcrepairdallas.net

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1 Updates & Rebuttals

Jonathan

Fort Worth,
United States
My family was robbed by this man and his company too

#2Consumer Suggestion

Thu, August 02, 2018

Lola,

Back in 2012 Darrell Elliott and his business "The PC Repair Network," who's business location appears to change cities every few months, took my mother's computer to "repair' it along with $120. They told her that it would be repaired in one week. A month later they asked for another $50 because there were more issues. By the time I found out about it and contacted him to have the money and computer returned he gave the run around that he didn't know where the computer was. I filed a complaint with the Better Business Bureau of Fort Worth (now they're in Dallas apparently) and an arbitrator requested that they return the money and laptop and they agreed but a few weeks later they went right back to giving the run around. Two weeks later they completely disappeared of the planet. Two years later, in 2014, the BBB contacted me again and asked if I received the money and/or computer and I told them that I  didn't so they tried to contact the business but their phone lines were disconnected. It's a complete scam. I wish I would have filed a criminal theft charge but the statute of limitations has passed now BUT what I'd like to work with you and some others that I found had the same thing happen to them is file consumer fraud reports with the Texas Attorney General and the Consumer Financial Protection Burea. 

Please contact me at [email protected]. I hope to hear back from you soon. 

 

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