- Report: #1182020
Complaint Review: Pearl-e-Whites - Internet
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Author Not Confirmed
Why?
Pearl-e-Whites
Internet, USA
Web:
https://www.pearl-e-whites.com/offerp1/?transaction_id=102eaa2204a3eed4944e3e8447401a&afid=1032&subi
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Pearl-e-Whites.com Pearl-e-Whites "Trial" will cost you about $100/month! Internet
Like many of us, I would like to have whiter teeth. So, I followed the links to a website called Pearl-e-whites.com. Their home page says you can order a trial package so I did. It was supposed to be a free trial - you pay only the shipping/handling of $4.79.
I read through the contract very carefully and learned that you will automatically be enrolled in an auto-ship program and your cc will be billed $97.96/every month! It said you could cancel anytime. I certainly didn't want that, but I decided to go ahead and give the trial package a go. I just made sure to call as soon as it arrived and tell them I didn't want to be enrolled in an auto-ship program.
The representative then offered me a reduced price of approximately $45/month. That was also too high a price. So, I told her to just cancel my auto-ship and I will give the trial pen a fair try.
But, no! That little pen IS their monthly order! I was already being billed the full price. If I want my money back, I will have to send my "trial" back (no 14 days to use it) and then my card will only be billed $24.95 for 'Processing!' That made me really mad. There was no mention of a processing fee in the contract. It said I would be billed for the shipping of $4.79 - no problem!
She also told me that "they don't do trial offers." However, go to their website and it clearly says, "Get Your Trial Package Now!"
I got pretty insistent on the phone with her and told her I did not want to be billed ANYTHING except the shipping as mentioned in their ads and on their website. She gave me an address where I can send my 'free trial' back to and then they will give me all my money back.
I plan to empty the pen before I send it back. This is no way to do business - even if you read through the contract, they still have ways to bill you for more than origianlly advertised, and you don't get a 'free trial.'
You can find numerous whitening pens if you just google: teeth whitening pens. Pearl-e-whites says their main ingredient is "Carbomide Peroxidide" but it's just a peroxide. If you want whiter teeth, look for pens or other products w/peroxide and use them as directed.
You really don't get what you pay for in this case! The trial is a joke. You will pay dearly for it. Also, no tooth whitening system is worth $100/month. You can get your teeth whitened by your dentist for a lot less than $1200/year!
Buyer beware and don't waste your time or money on Pearl-e-whites. You could end up paying alot of money for a trial.
