- Report: #1089928
Complaint Review: PeoplePC firm's business procedures - Atlanta Georgia
Reported By:
Sad-client -
San Francisco, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
PeoplePC firm's business procedures
EarthLink, Inc., 1375 Peachtree Street Atlanta, Atlanta, 30309 Georgia, USA
Phone:
1-866-772-6277
Web:
www.support.peoplepc.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PeoplePC firm's business procedures - doesn't tell what are you getting if you have a problemactual product - Mr. Johnson & customer service rep Not looking to help a client but only try to keep all money possible. I agreed for ONE charge to mychecking all group lied until I found it was automated Atlanta Georgia
I decided to get the service of PeoplePC for only 7.49 for 3 month and I could quit anytime without any penalty since there was no contract. The software arrived but I NEVER installed their software nor did I ever access their site for internet.
Looking over my checking account I saw a charge of 11.46. I called PeoplePC why I was being charged since I came in on the promo 3 months for 7.49. Sales also informed me that if Norton utilities was instated to would stay unlock. He indicated that it is like a magazine, you will be charged until you cancel.
I asked again why was my account charged because I DID NOT authorize it. Finally, he admitted billing is totally automated and that when you order PeoplePC they alway charge the client 1 month in advance.
A refund of one month have been returned to me because when I cancel it on the 3 of Oct
Liars and cheater - Buyer Beware
