Lynn
Sunbury,#2Author of original report
Thu, November 16, 2006
Well I took my car back to the same Pepboys cause I was advised to go there and talk to store manager Shelia. I went in and talked with her and she understood me and that all I wanted was my car fixed right so I could get home.So she went and talked to and asst. dept. manager and told him I needed my car fixed today so I could get home and he said he would get right on that.I then told him I didnt expect to be charged for whatever they do and he told told me that I wouldnt be charged. So the tech. drove my car and came in and said to me that i would have to drive it and he ride with me because he didnt hear the noise so i said sure.I drove the car around the parking lot and immediately heard the noise coming from the right tire.We pulled back around to the shop doors where we were still sitting in the car and he looked at me and said well if u drive it a couple days it might stop and I said you have got to be kidding right.I then told he he wasnt doin it before they worked on it an dI wanted it fixed today. Then he precedes to tell me well the only thing is, is that I dont get paid for looking at your car and fixin it and I said dont give a s**t thats not my fault....I said someone got paid for it cause someone in here got $342.00 of my money and I refuse to pay another dime to them.So he said well I'll take the rotor off and put it back on and see if it goes away then. So I stood where I could see what he was doin to my car cause I dont trust them no further than I can throw them. I saw him take the brakes off and come over with a cup of grease and grease then he put the brakes back on and the tire and came to me and gave me the keys and said take it for a drive and see if you hear it now, so I did, right outta there. I dont hear that particular noise anymore but now I hear a different noise.....but I be damned if I will take it back there.I am gonna chance it home in the morning and PRAY TO THE LORD that I make it there. When I get home I will get someone I trust to look over what they did.I called the coporate office but havent heard from them yet.By far is this over yet, right now I am just concerned about getting home safely, then I will get to the very bottom of this and take it to the next level. I just wanted to post this letter and what happened to me hoping that people will read it so they will not have to go through what I went through with these people.