Perrys
Hephzibah,#2REBUTTAL Owner of company
Tue, January 22, 2013
I am truly disappointment
and surprised to read this young lady's comments. As the saying goes...NO good
deed goes unpunished. Here are the FACTS: Charlotte paid $2000 to rent the Barn
venue only for her wedding. Charlotte called Perrys Landing (literally) crying
- and in a state of panic - one morning. She stated that she was 3 weeks from
her wedding date and she did not have a venue...her wedding venue canceled her
wedding reservation two weeks earlier and that she needed to find a venue
quickly. She stated that she contacted every venue she could think of in the
CSRA area, and they were all booked. I felt badly for this young lady and
could not imagine being in her predicament. I really wanted to help her. I told
her that our Garden location was booked for a wedding on the date she needed. I
explained to her that we had a new BARN location that was being worked on but
was not completed. We expected to complete the work for a 4/21/2012 wedding.
She pleaded with me to allow her to have her wedding in the new barn on the
4/14- even though she KNEW that the remodel was not yet completed at the time
she contacted us. We told her that we
would do our best to accelerate the project, but she had to agree to accept the
venue knowing that there was a possibility that the venue may not be 100%
complete. She said she understood that but was willing to work with us. She was
so delighted and relieved to have a venue. She offered to assist us in any way
she (and her families and friends) could. She also stated that she had lots of
family and friends who would be willing to help with whatever needed to be done.
Our workmen pulled 24 hour shifts for an entire week (at our additional
expense) to complete the concrete floors. She kept her word and she and about
15 people showed up just before the rehearsal to help hang the Mason jars. She
indicated that she and her bridal party would do whatever was needed to help
get things done and get the place ready. MY team worked feverishly to
accelerate the project.....pouring concrete slabs around the barn at an
unprecedented pace to ensure the floors were finished. My concrete mason stayed
up all night working on the floors to ensure they were done on time for her
wedding. We also installed the plumbing and septic system during this time. The
day before the Wedding, she called to say her friends and family were on the
way and that they were available to help with whatever task was needed. SHE OFFERED
to hang MY mason jars and tea lights (I purchased and offered to her at no
extra cost) - which they did. It did not take long because she had quite a few
people there. On the day of the wedding, my team (not hers) decorated the
barn with MY DECORATIONS. During our initial meeting she indicated that she
had a caterer. Not so, This was a DO IT YOURSELF. The caterer turned out to
be her mother. Her mother prepared the food for the wedding and on the wedding
day, she showed up with four (4) roaster pans which she plugged into the same
circuit. It tripped the breaker. First of all, my husband NEVER uses foul
language ever. My husband tried to explain to her mother that you can't plug
four (4) roaster pans into one single circuit. He offered to assist
them........by this time the Mother (of the Bride) began cursing my husband and
demanding to see me. My team put the tables and chairs in place in as timely
manner as they always do for every wedding. Again, she only paid for the space.however,
I asked my employee to stay with them to answer any questions. I went back
several time to check on them. Before leaving the barn, my husband parked three
cars around the water cut off valves to block off the area to keep people away
from the water pipes. When I checked on them at around 11:00pm, most of the
guests (especially a particular groomsman) were inebriated. The bride, her
Mom and a few remaining guests were dancing and appeared to be having a good
time. I heard her dad ask the DJ to stay longer since they wanted to
continue dancing. I left them and returned later to turn out the lights around
Midnight. There was NO agreement for me to be there during their wedding. The
morning following the wedding called to say that they enjoyed the house and
asked what we needed done to the house before they departed. She also said that
they enjoyed the wedding and did not indicate that she was dissatisfied AT ALL.
Fact is: I have two venues, so I could not possibly have 3 simultaneous
weddings. She is mistaken. Fact is: She was told that garden was booked on her
wedding day which is why she could not reserve it. The pallet of concrete was
move in the morning - long before her evening wedding. I am glad she thinks her
wedding day was beautiful - despite of our efforts......As for my husband,
he had several conversation with her dad during his prior visits to the venue..they
talked about the barn construction and other common interest. My only regret is
that we took pity on Charlotte, worked my poor staff night and Day to give her a beautiful wedding, that was TOTALLY UNAPPRECIATED.