I signed up for a 9.95 offer for a Spanish CD from Pimsleur approach. I paid for that and was sent without my consent a set of CD"S with a bill for 256.00. I did not order this extra set nor got any notification that it was coming to me.
i feel that this is unfair and a scam to the consumer. Nowhere in the trial offer was I notified that I would be charged 256.00 or a warning that upon the trial offer that more CD's would be sent to me. Now I'm stuck with an unpaid 256.00, with unwanted / unauthorized CDs that I have not even opened.
I called Pimsleur AR and was told there is nothing I can do. How can I get this resolved? I will be happy to return the CD's in the unopened box if I can get confirmation that my CC will be credited for the 256.00. I have warned my friends to beware of this unscrupulous company, Never never accept their offers!
Ken
Colorado,
One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days. You'll receive a new course once every 60 days. For each course you keep we'll bill you in four monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future shipments at any time by calling 1-877-802-5283. See Key Details
What's hard to understand about this?
This is on their trial ordering page:
One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days. You'll receive a new course once every 60 days. For each course you keep we'll bill you in four monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future shipments at any time by calling 1-877-802-5283. See Key Details
What's hard to understand about this?