- Report: #941675
Complaint Review: Pimsleur Approach - Philadelphia Pennsylvania
Reported By:
jhhfmd -
Frederick, Maryland, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Pimsleur Approach
4412 Ludlow Street Philadelphia, 19104 Pennsylvania, United States of America
Phone:
(877) 802-5283
Web:
www.PimsleurApproach.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pimsleur Approach Stroll, Scam, Ripoff, hidden charges, $10.00 Lure Philadelphia, Pennsylvania
My experience with PimsleurApproach, Et Al, is the same as other people submitting scam reports to ripoffreport.com.
I ordered the Spanish Language "introductory" discs for $10.00. I then received a second package of "Gold" level language disks. I did not return them in time to cancel the credit card charge which I understood would be $30.00 but turned out to be $64.00.
I received a third package of language disks. I thought I had received everything I had purchased. The invoice comes with the words "Free Trial" typed across the Unit Price and Total columns and a charge of $0.00 on the Order Total line. I sent the package back along with a letter attached and stated in the letter to not send me anymore packages and not to charge my credit card account for anymore charges. I paid for the postage to send the package back.
Just a few days after sending the fourth language disk pack back, I received another package of disks. I immediately called the company, spoke to someone in customer service. They had received my return package. The customer service rep. stated they would e-mail me a label to send the fourth package back. They claim they have credited my account for one $64.00 payment but have not taken the payment off for the fourth package yet. I will be calling to get that charge reversed as soon as I receive the label from UPS to ship that pack back.
These companies are affiliated with Simon and Shuster, Inc. I would think that Simon and Schuster would be more careful about whom they associate with. I recommend they pull their license from Internet Order, LLC and not do business with them anymore.
Thank you for taking my complaint.
Sincerely,
I ordered the Spanish Language "introductory" discs for $10.00. I then received a second package of "Gold" level language disks. I did not return them in time to cancel the credit card charge which I understood would be $30.00 but turned out to be $64.00.
I received a third package of language disks. I thought I had received everything I had purchased. The invoice comes with the words "Free Trial" typed across the Unit Price and Total columns and a charge of $0.00 on the Order Total line. I sent the package back along with a letter attached and stated in the letter to not send me anymore packages and not to charge my credit card account for anymore charges. I paid for the postage to send the package back.
Just a few days after sending the fourth language disk pack back, I received another package of disks. I immediately called the company, spoke to someone in customer service. They had received my return package. The customer service rep. stated they would e-mail me a label to send the fourth package back. They claim they have credited my account for one $64.00 payment but have not taken the payment off for the fourth package yet. I will be calling to get that charge reversed as soon as I receive the label from UPS to ship that pack back.
These companies are affiliated with Simon and Shuster, Inc. I would think that Simon and Schuster would be more careful about whom they associate with. I recommend they pull their license from Internet Order, LLC and not do business with them anymore.
Thank you for taking my complaint.
Sincerely,
