- Report: #1222502
Complaint Review: Precision Door Service - Scottsdale Arizona
Reported By:
Unhappy in Phoenix -
Phoenix , Arizona, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Precision Door Service
7652 E Greenway Road Suite 100 Scottsdale, 85032 Arizona, USA
Phone:
4809986956
Web:
precisiondooraz.com
Categories:
Business Rating:
(0)
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Precision Door Service Tej, Inc dba Precision Door Service RIP OFF!!!! CHARGING ATLEAST DOUBLE WHAT EVERYONE ELSE IS CHARGING Scottsdale Arizona
We had Precision Door Service come to our home. They charged us an astronomical charge to change out our Springs and Cables on our door. We were charged over $800 for something that we found out should have cost us $350 - $400.
I have checked this figure with a couple of other reputable door service businesses in the area and both agreed we were grossly over charged. I am a person who does not have a problem with businesses making a living but when they rip you off I have a problem with that.
I called the Customer Service Manager and told him of my unhappiness and I was told to give him until Monday to contact me back regarding this issue. Needless to say Monday came and I had no call back from the Customer Service Manager. I called the customer service manager again on Tuesday morning and left my name and number for him to call me. Still no call back.
To bad for them.... because I have rentals in the area and they will never get a call from me to come fix anymore garage doors. !
I want people to know that this company is really ripping people off!
1 Updates & Rebuttals
Issue Resolved
#2Author of original report
Wed, April 15, 2015
The issue with Precision Door has been resolved. The General Manager Frank Hoffman called us right away this morning and we talked through the issue. Thanks so much Frank for caring and giving us the call back.
