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  • Report:  #1255545

Complaint Review: Premier Dead Sea Quartz - Miami Florida

Reported By:
Simplyfascinated - Miami, Florida, USA
Submitted:
Updated:

Premier Dead Sea Quartz
Dolphin Mall Miami, Florida, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

While walking through the Dolphin Mall located in Miami Florida, I was approached by a sales person working at a kiok selling Premier Dead Sea Quartz products.  After insisting that I experience the brief demonstration I was told that the peel and moisturizurer was selling for $89.00 each.  However, the sales person, a seemingly "nice" young man by the name of Maldini said that what he would do for me is, if I bought the peel for $89. he would throw in the moisturizer for free.  When I did not jump at the "opportunity" he then offered to reduce the peel to $49.00 and throw in a soap.  I told him that I needed to think about it lol.

Luckily, I am one of those individuals who like to research products before spending my hard earned cash.  I typed in Reviews on Premier Dead Sea Quartz and to my utter amazement, I was reading a review that felt like a bad deja vu.  The reviewer wrote about her experience which occured back in 2013.  It is now September 2015 and the scam is still alive and thriving right in Miami Florida.  I say scam because one can find the same product that the "nice" Maldini was trying to sell for $89.00 is available for $49.00 on Amazon.

 

I also had a very similar experience at Diventi Bella LLC also located in the Dolphin Mall but it is located in an actual store not a kiosk.  Here again a very aggressive sales person lures the unsuspecting into the store and when you ask about the price of an item, there is no visible price tag but they take you to a computer screen to pull up a price tag.  There must be some law against businesses operating without having an actual sales tag/price on items.  How does the consumer know that they are not being taken advantage of?

 

On the same day I also visited Miami International Mall and got a fantastic makeover at the MAC store by Aldo.  Would you believe after receiving my absolute flawless make-over there was a sales lady at a kiosk becknoning me to try some face product!  "Lady, lady, come, have a seat" and I'm thinking, have a seat to do what exactly? I just got a make-over and I'm flawless, there is no way in hell I'm about to let you ruin my make-up.

In closing while it is nice to have a friendly smiling face, my advise is caveat emptor which simply means, buyer beware! If a deal seems too good to be true, it usually is.

Happy shopping everyone.



2 Updates & Rebuttals

Customer Satisfaction

#2Author of original report

Thu, February 04, 2016

Dear Premier North America Management,

 

I was pleased to read your rebuttal and your stated willingness to reach out to the consumers.  However, as this is a very public forum, if you are genuinely interested in having your president reach out to the various consumers, may I suggest that you provide an email address as I cannot imagine many persons will be willing to just provide their personal email address that will not only permit you but any other individual/entity who may not have the best intent to be able to contact them.

My report number is 1255545 which was submitted on September 17, 2015.

Thank you and I look forward to receiving your contact details.


Premier Dead Sea USA

Atlanta,
Georgia,
Customer Satisfaction

#3REBUTTAL Owner of company

Wed, February 03, 2016

 

Good morning,

We are so sorry to hear that you have had a bad experience with our company previously; Now under new management we are going back as far as the eyes can see to resolve any customer issues. Our company president would like to contact you personally to resolve the issue. If you would kindly provide an email at which we can reach you, it would be greatly appreciated.

Premier North America 

-Mgmt.

-MgmtGood morning,

We are so sorry to hear that you have had a bad experience with our company previously; Now under new management we are going back as far as the eyes can see to resolve any customer issues. Our company president would like to contact you personally to resolve the issue. If you would kindly provide an email at which we can reach you, it would be greatly appreciated.

Premier North America 

-Mgmtmorning,

We are so sorry to hear that you have had a bad experience with our company previously; Now under new management we are going back as far as the eyes can see to resolve any customer issues. Our company president would like to contact you personally to resolve the issue. If you would kindly provide an email at which we can reach you, it would be greatly appreciated.

Premier North America 

-Mgmt.

-MgmtGood morning,

We are so sorry to hear that you have had a bad experience with our company previously; Now under new management we are going back as far as the eyes can see to resolve any customer issues. Our company president would like to contact you personally to resolve the issue. If you would kindly provide an email at which we can reach you, it would be greatly appreciated.

Premier North America 

-Mgmtmorning,

We are so sorry to hear that you have had a bad experience with our company previously; Now under new management we are going back as far as the eyes can see to resolve any customer issues. Our company president would like to contact you personally to resolve the issue. If you would kindly provide an email at which we can reach you, it would be greatly appreciated.

Premier North America 

-Mgmt.

-MgmtGood morning,

We are so sorry to hear that you have had a bad experience with our company previously; Now under new management we are going back as far as the eyes can see to resolve any customer issues. Our company president would like to contact you personally to resolve the issue. If you would kindly provide an email at which we can reach you, it would be greatly appreciated.

Premier North America 
-Mgmt

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