Customer Service - Father's Choice
Goleta,#2UPDATE Employee
Mon, September 01, 2008
Hi Tom, Thanks for your feedback. We value all input on our service as this helps us to improve at what we do. The story you told outlines exactly the importance of getting the facts straight from the outset. And we apologize for not getting your facts straight at the outset of working with you. We also apologize for the poor communication between our staff and yourself. Since we are a satisfaction guaranteed company, we invite you to send a full report of your experience along with your member number to [email protected]. Be sure to put "Tom - Rip Off Report" in the subject line of your email. Upon receipt of your email, we will review your specific file. Fathers Choice has helped over 5000 parents win their family law cases by preparing legal documents and coaching them prior to their court dates. Please let us know in your email whether or not it was explained to you that this is what we do for our members. Also, please let us know the names of the people you worked with at our company. Once again, thank you Tom for your honest feedback. Sincerely, Customer Service Team Fathers Choice [email protected] www.fatherschoice.org