- Report: #1275831
Complaint Review: Premier Series - Internet
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Author Not Confirmed
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Premier Series
Internet, USA
Phone:
8776939089
Web:
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Premier Series UCA Freedom Series Freedom Life MulitPlan limited benefit plan They lied about coverage. New York
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They lied about coverage. My Partner signed up. I call dues to the lack of any info ever beginning sent once money was collected. When I called and asked if this would be coverage to make sure we aren't fined when filing taxes they couldn't answer me. They hung up my 4 times. We are requesting a refund which has gotten us no where. We will be contacting our bank. This happened around Christmas. Now having to pay two start up fees and now he won't be insured until 2/1 now. This better not effect us when filing taxes.
1 Updates & Rebuttals
Regina S
Syosset,New York,
USA
Here to help
#2UPDATE Employee
Thu, December 29, 2016
Dear Kama,
Unified Caring Association (UCA) is dedicated to total client satisfaction and we deeply regret that you do not feel that you received the appropriate service. Feeling good about what you purchased is our highest priority and we apologize that this has not been achieved. We strive to exceed expectations with our customers. As a policy and in practice, we at UCA are committed to addressing and resolving all issues.
Association memberships are sold by independent licensed agents. Memberships contain various consumer savings benefits including both insurance and non-insurance benefits. We are disappointed that this member was not satisfied with their membership.
Once again, we are disappointed that you were not content with the membership benefits that you purchased. Please contact customer service at (855)556-5053, so that we can assist you in this matter and hopefully find the perfect solution.
