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  • Report:  #1325965

Complaint Review: PRIME STORAGE GROUP - SARATOGA New York

Reported By:
BRUCE - pittsfield, Massachusetts, USA
Submitted:
Updated:

PRIME STORAGE GROUP
SARATOGA, New York, USA
Web:
N/A
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TIME LINE  OCT 2008

RENTED STORAGE UNIT FROM SAFE STORAGE OWNED BY FEINMAN BROTHERS ALBANY NEW YORK

DEC 2014 SECOND STORAGE UNIT RENTED

MARCH 2016 STORAGE COMPANY BOUGHT BY PRIME STORAGE GROUP

PEOPLE CAN NOT MAKE PAYMENTS ONLINE ( ONLY FOR ADVENCE PAYMENTS OR FULL PAYMENT ONLY )

BE WARNED THIS COMPANY CHARGES 20% LATE FEES PER MONTH ( GOOD NEWS IT IS NOW 37% TO 38%  )

ALSO INSURANCE FEES $ 9 PER MONTH ( I DID NOT SIGN UP FOR THIS INSURANCE )

PRE LIEN FEE $ 25

CUT LOCK FEE $ 50

AUCTION FEE $ 75

AUCTION COMPANY   STORAGETREASURES.COM

BE WARNED PRIME STORAGE GROUP USES UNLAWFUL SCHRILL BIDDING ON AUCTION SITE TO JACK UP WINNING BID AMOUNT TO RECOVER THE MOST MONEY

THE AUCTION COMPANY CHARGES 15 % BIDDING FEE PLUS SALE TAX AND $ 100 CLEANING FEE AT THE STORAGE UNIT

PRIME STORAGE DOSEN"T LET HAVE FULL ACCESS TO YOUR UNIT AFTER PAYING YOU ONLY DO IT WHEN THEIR OPEN

I WAS GIVEN A CALL BY PRIME STORAGE WITCH TRYING TO SHAKE ME DOWN FOR 50% OF THE MONEY OWED SHE

  ASKED HOW MANY CREDIT CARDS I HAD. PAY AND TAKE MY THINGS $ 900 BEFORE THE AUCTION

 

AFTER WINNING ONE AUCTION I WENT TO PAY THE AMOUNT DUE THE HONEST THING TO DO

THE PRIME STORAGE WITCH LAUGHED AT ME STATED I COULD PAID $ 100 AND TAKEN ALL THINGS

 AUCTION COST AND FEES DUE AT PRIME STORAGE CASH ONLY ( I WONDER WHY ? )

 

I HAVE GONE TO MOM POP STORAGE COMPANY I GOT DOUBLE THE ROOM FOR 50 % LESS

PRIME GROUP HOLDING BEGS INVESTERS FOR MIN $ 500,000 EACH MIN OF 5 YEARS

PRIME GROUP HOLDINGS STATES IT REFINANCES STORAGE UNITS WITH IN 3 YEARS

BOB MOSER IS DRACULA OF THE SELF STORAGE HE SUCK YOUR FAMILY DRY

JUST CHECK HIS SHADY PAST FORECLOSED MORGAN RV CAMP GROUNDS IN SARATOGA NY

HE WAS ON UNCOVER BOSS GAVE A SLAVE WORKER HIS OWN CAMP GROUND

 

BE WARNED AGAIN OF PRIME STORAGE GROUP PAY ALL OR NOUGHTHING DRACULA WANTS IT ALL

SO LETS BAND TOGETHER START A CLASS ACTION SUIT

PS  FACTS AS TO THE RIPOFF CHARGES PRIME STORAGE CHARGES ARE IN HAND AS WELL AS MY PAYMENT HISTORY

SINCE OCT 2008



1 Updates & Rebuttals

Anthony

Coventry,
Rhode Island,
USA
Prime Group

#2UPDATE Employee

Tue, September 13, 2016

In response to the posting http://www.ripoffreport.com/r/PRIME-STORAGE-GROUP/SARATOGA-New-York/PRIME-STORAGE-GROUP-PRIME-GROUP-HOLDINGSBOB-MOSERMORGANS-RV-CAMP-GROUNDS-STORAGE-COMPANY-1325965,

I would like to provide clarity and supporting facts that the statements included in this report are not communicated truthfully. While many people have challenges making timely payments, Prime Group does offer a variety of payment options (to include auto payment, online payments as well as in store payments) cash, credit, checks and debit cards can be used.

Storage customers who do not pay rental fees monthly may have to forfeit their space in order to settle the debt owed as was the case here. Prior to any space getting to that point our staff works tirelessly to contact the customer, offer payment solutions and emergency terms. Also all of our associated fees are in line with state statutes written to provide remedy's for self-storage owners.

In this case the customer chose to not pay for the rental services provided, didn’t work with the store manager that was offering options to avoid the online auction and purchased his belongings for an amount that was 20 times less than what was owed. Prime Group has continued to demonstrate our ability to eagerly work with our customers and will do so going forward. At Prime Group we feel we offer a great value renting space at our facilities verses our competition; National, Regional or local storage companies.

The remaining items in this report are not noteworthy to respond to, we do not wish to engage in name calling or making unfounded comments regarding TV shows that never aired.  

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