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  • Report:  #1226011

Complaint Review: Pro Train Memphis - Bartlett Tennessee

Reported By:
Anonymous - Memphis, Tennessee, USA
Submitted:
Updated:

Pro Train Memphis
Bartlett, Tennessee, USA
Phone:
9018482373
Web:
protrainmemphis.com
Categories:
Tell us has your experience with this business or person been good? What's this?

He's back at it....in Memphis! We took our dog to Protrain Memphis and after just 6 days of training (it was a 17 day training session), we picked him up after a friend of mine picked her dog up with a black eye. My dog's neck was chewed up and Bryan even made a comment that he too was concerned about the gouges in his neck. My dog was cowered, tail tucked. He assured me he would take care of everything and he just wants us to be happy. We ended up taking him to the vet the day after I pulled him out and even the vet was concerned about his neck! My dog was so stressed after being at their facility that he had to take meds for about two weeks.  After a month of dealing with him, they finally refunded partial amount and did pay a vet bill. Now, after I posted my review on a public forum of the experience I had, Bryan left both me and my husband voicemails and wrote me an e-mail threatening me that if I didn't remove the review, he would sue me! Obviously, this is what this guy does when he receives a bad review. He bullies, threatens and harrasses. Poor character. I'd stay clear of him, his name and whatever company he decides to open next! Beware my friend and do your research! 



2 Updates & Rebuttals

Bryan

Memphis,
Tennessee,
USA
My Response

#2REBUTTAL Owner of company

Thu, May 28, 2015

I have been a part of the highly emotional pet industry as a professional dog trainer and certified pharmacotherapy behaviorist for 30 years.  Occasionally, even with my best efforts, I am unable to meet the unreasonable expectations of some clients.  Reality dictates this is to be expected, but I am always saddened when it occurs.  However, when this does occur, it does not give the client the right to take advantage of social media sites such as Ripoff Reports to post false and misleading statements such as these.  Doing so, especially when posted anonymously, amounts to nothing more than a willful disregard for the truth and the intent is only to harm the professional through defamation and slander and not achieve a reasonable solution.  Fortunately, there are laws that protect victims such as myself from such clients.  The courts of this land easily see through their lies and expose their malicious intent where upon they then punish the client for the damages they have caused.  I have successfully used the American legal system in the past for such and will in this case and all future cases as well.  I have every right to protect my reputation, my family and my way of life from the actions of unlawful and deceptive clients.


ProTrain Memphis

#3Author of original report

Thu, May 28, 2015

Due to the owner of this company threateneing me, I am forced to remove this due to the safety of my family. Do your research consumers and make your own judgement!!!

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