- Report: #1113010
Complaint Review: Prytania Park Hotel New Orleans - New Orleans Louisiana
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Prytania Park Hotel New Orleans
New Orleans, 70130 Louisiana, USA
Web:
http://www.prytaniaparkhotel.com/
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Prytania Park Hotel, New Orleans Prytania Oaks Hotel Queen Anne Hotel The management of this hotel is unethical and rude. New Orleans Louisiana
They have a 14-day cancellation policy requiring full amount in advance. Will not reimburse, even in part, if you have to cancel your trip. We just paid for 4 nights for a hotel room we could not use, though we gave 10 days notice that we needed to cancel our trip. Approximately 10 days before we were scheduled to check in, we contacted the manager to ask if she could refund at least part of this money. Not only did the manager refuse (though all the rooms in the city were booked up), she was shockingly rude and sarcastic.I wanted to forward her response to the owners of the hotel, but she refused to send me their contact information.
1 Updates & Rebuttals
Stacey
Texas,Read what you wrote
#2Consumer Comment
Sun, January 05, 2014
" They have a 14-day cancellation policy requiring full amount in advance. "
You cancelled within 10 days not 14. How is this racist?
