- Report: #387300
Complaint Review: Publications Max - Magazine Burst - Evanston Illinois
-
Author Confirmed
Why?
Publications Max - Magazine Burst
990 Grove Street, Ste. 204 Evanston, 60201 Illinois, U.S.A.
Phone:
888-624-2877
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Publications Max - Magazine Burst seriously overcharged my bank account for more than the correct amount Evanston Illinois
The site advertised 5 magazine subscriptions for $27.00. There was no indication that there would be in any other charges. Within 5 minutes, my bank account showed a charge of $92.00.
Please note that I was led to this site by responding to a "Claim Your $1,000 Walmart Gift Card" email. Since I did enter the legitimate contest that Walmart is hosting, I did not realize the email was a scam.
I had to report my card as stolen to prevent any further charges and I intend to vigorously contest this charge on my account to the full extent of the law.
Annemarie
San Clemente, California
U.S.A.
Please note that I was led to this site by responding to a "Claim Your $1,000 Walmart Gift Card" email. Since I did enter the legitimate contest that Walmart is hosting, I did not realize the email was a scam.
I had to report my card as stolen to prevent any further charges and I intend to vigorously contest this charge on my account to the full extent of the law.
Annemarie
San Clemente, California
U.S.A.
2 Updates & Rebuttals
Jeff Berman
Evanston,Illinois,
U.S.A.
Additional Help/Contact Information
#2UPDATE Employee
Tue, December 02, 2008
Dear Annemarie, I apologize for any problems you have encountered with Magazine Burst. If you need any further assistance, please call 886-624-2877 and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.magazineburst.com/TC45195dFive.php. Sincerely, Jeff Berman Direct of Customer Service [email protected]
Annemarie
San Clemente,California,
U.S.A.
monies reimbursed
#3Author of original report
Mon, November 17, 2008
Fortunately Publications Max does have a website and contact information. My incident took place on a Saturday so I had to wait until Monday to get someone on the phone. I called and asked to get the charges reversed and they told me they would reverse it within 3-5 business days. It took a few days longer than that, but they did reimburse me. I hope everyone else is able to get the same results. Also, I feel much better about this situation since I reported my card as stolen and got a new one.
