- Report: #465181
Complaint Review: Pure Nutrients - Orange Nationwide
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Pure Nutrients
181 Marsh Hill Rd Orange, Nationwide, U.S.A.
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Pure Nutrients Nature Cleanse 30-day trial is a scam Orange Connecticut Nationwide
The pop-up add offered a 30-day free trial of Nature Cleanse for a $4.95 shipping charge. When it arrived it was 30 capsules with instructions to take 1 or 2 a day. The shipping document said it had to be canceled within 14 days of the date the order was placed - not the date it was received.
My order date was 6/11. I received it on 6/17. I called on the afternoon of 6/25 to cancel to find that their hours for cancellations are 8am to 5pm EDT. You can place an order 24 hours a day but can't cancel. I called this morning and they had already charged $88 - not for a next shipment but for the 30 capsules I had already received. So it is not a free trial at all. Even if you keep ordering it you are billed $88 for the first bottle. I spoke with a phone operator and a supervisor (who said he was in charge and had no higher supervisor!) and they will not reverse the charge. He says their trials are always just for 14 days and not 30 in spite of what their original add said.
Eileen
Glendale, California
U.S.A.
My order date was 6/11. I received it on 6/17. I called on the afternoon of 6/25 to cancel to find that their hours for cancellations are 8am to 5pm EDT. You can place an order 24 hours a day but can't cancel. I called this morning and they had already charged $88 - not for a next shipment but for the 30 capsules I had already received. So it is not a free trial at all. Even if you keep ordering it you are billed $88 for the first bottle. I spoke with a phone operator and a supervisor (who said he was in charge and had no higher supervisor!) and they will not reverse the charge. He says their trials are always just for 14 days and not 30 in spite of what their original add said.
Eileen
Glendale, California
U.S.A.
1 Updates & Rebuttals
Eileen
Glendale,California,
U.S.A.
error in my report on Nature Cleanse by Pure Nutrients
#2Author of original report
Wed, July 01, 2009
I said there were only 30 capsules - there were 60. Still a major ripoff!
