- Report: #453715
Complaint Review: Pure Rezv 100MG - Internet
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Author Confirmed
Why?
Pure Rezv 100MG
www.purerezvforfree.com Internet, U.S.A.
Phone:
519-513-2218
Web:
N/A
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Pure Rezv 100MG WARNING Pure RezV 100mg A RIP OFF Internet
I was sucked into the scam of the trial offer thinking that I had time to cancell before being charge. WRONG! These companies know what they are doing, I did use the trial offer but when I tried to cancel any further shipments I could not get through with the phone number they had listed, instead only got a full mail box recording.
I contacted my credit card company and they were able to get me through to someone, I then asked the agent to cancel any further shipments which she assured me she would do but guess what, I received a package in the mail from China no less with another order of pills. And yes a charge of 106.40 on my credit card. I am not having much luck so far and have since contacted the company twice more with the same promise of cancelation.
I was told that I would receive an email within 24 to 48 hours with an RMA number to return my last shipment but after a few weeks am still awaiting that email. I am not really sure what course of action to take now. DO NOT ORDER ANY OF THESE FREE TRIALS, IT IS A SCAM AND A HARD ONE TO GET OUT OF.
Tracy
Prince George, British Columbia
Canada
I contacted my credit card company and they were able to get me through to someone, I then asked the agent to cancel any further shipments which she assured me she would do but guess what, I received a package in the mail from China no less with another order of pills. And yes a charge of 106.40 on my credit card. I am not having much luck so far and have since contacted the company twice more with the same promise of cancelation.
I was told that I would receive an email within 24 to 48 hours with an RMA number to return my last shipment but after a few weeks am still awaiting that email. I am not really sure what course of action to take now. DO NOT ORDER ANY OF THESE FREE TRIALS, IT IS A SCAM AND A HARD ONE TO GET OUT OF.
Tracy
Prince George, British Columbia
Canada
1 Updates & Rebuttals
Miriam Hudson
New York,United States of America
Hello,
#2UPDATE Employee
Thu, November 26, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
