- Report: #1336450
Complaint Review: Pureline dietary supplements - Tampa Florida
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Author Confirmed
Why?
Pureline dietary supplements
3201 W. Hillsborough Ave #153201-1133 Tampa, 33684 Florida, USA
Phone:
888-442-8056
Web:
Categories:
Business Rating:
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Pureline dietary supplements charged my credit card 2 consecutive months for a product that i did not want or authroize. Tampa Florida
I requested a sample of the garcinia and forskolin for 4.99 each for the shipping. I rec'd my Sept. credit card bill w/a charge of 79.95 and 69.95. I contacted the credit card co. to advise i did not authorize these charges. I contaced Pureline via phone on 9/5 spoke to TaWanda and she said the charges were for the 2nd shipment. I didn't rec. a 2nd shipment. She told me to call back when i rec. the 2nd shipment for a return authorization.
i recd the 2nd shipment at the end of September, called pureline and was told because i notiified my credit card co. they could not and would not give me a credit. I have all of the emails and a rec't showing that i was not charged anything.
I recd my October credit card statement and the orig. charges were credited to my account and now pureline charged my credit card w/additonal charges that i did not authorice and did not rec. any addtional product.
I contacted my credit card co. to dispute the charges and to block this co. from ever placing charges on my card again.
I contacted pureline on 11/3 spoke w/Dennis and he told me the co. placed me on a black list because i disputed the charges, Dennis could not give me a return authorization and told me they sent me addtional product that i did not order or authorizize. He could not transfer me to his boss. His bosses name is James and works at the manufacture plant in Tampa Fl. Dennis could not give me James phone # or his last name.
This co. is the worst for customer service & charging my credit card w/chargest that i did not authroize. I have a rec't showing that i was not charged anything.
Let me know what you can do from here. I plan on using social media to my advantage.
This companies licenses should be revoked and I'll look to see what licneses they have & contact those agencies also.
thank you for any help that you can supply.
Catherine
