- Report: #1312201
Complaint Review: qucken loans - Nationwide
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qucken loans
Nationwide, USA
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qucken loans Bait and Switch tactics Nationwide
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Quicken Loans - they use bait and switch tactic on me for a potential mortgage refinance. I have excellent credit (780), discussed a loan with them. They gave me the terms. They then asked that I pay $500 (yes, five hundred dollars!) to pay for an appraisal and other fees.
I understand that they don't pay for appraisal for my property. However, they did give me numbers upfront that turned out to be $2,000 off! Once the appraisal came in and we moved to going to the final mortgage papers, they increased the terms $2,000! I didn't change anything, they different change the interest rate, I didn't have to pay any bills off, I didn't have to pay for taxes, the "estimate" conveniently omitted charges added later, after you commit!
Two thousand dollars off is a complete ripoff. I didn't get any changes, this wasn't for escrow or paying for property taxes, etc. This was completely off on the terms they gave me in advance. For instance, they added a $799 processing fee that wasn't included in the beginning.
I don't recommend this company. If you must, get a full listing of charges in advance and tell them they have to refund the appraisal fee if they add in charges later. Note, the appraisal can not be used for working with another mortgage company! This is absurd but it's true so don't believe them when they say you can use the appraisal with other companies if you're not happy.
