- Report: #55728
Complaint Review: QuestSavers - Plano Texas
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QuestSavers
2700 West Plano Parkway, Plano, 75075 - 8200 Texas, U.S.A.
Phone:
800-527 - 1656
Web:
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QuestSavers Crooks Who Steal Money Through Credit Card Fraud Plano Texas
In 2001 my aged father ordered an item from a TecnoScout catalog. Unbeknownst to him as a result of the above order he was automatically enrolled -- WITHOUT HIS PERMISSION -- into QuestSavers Discount Service.
This criminal organization continued to bilk his credit card for 23 months -- even though he never used their program --until I called and cancelled their service. However they only credited back 4 of the 23 months they were illegally charging his card and kept $170.05 in their filthy coffers.
I would appreciate all readers of this report who have had similar experiences to contact me through the rebuttal (so I have as much evidence as possible) as I intend to contact the Attorney General and all the major Texas newspapers to let them know about these rip-off artists.
Pete
Wyomissing, Pennsylvania
U.S.A.
Click here to read other Rip Off Reports on QuestSavers
CLICK here to see why we deleted either a phone number, link or e-mail address from this Report.
This criminal organization continued to bilk his credit card for 23 months -- even though he never used their program --until I called and cancelled their service. However they only credited back 4 of the 23 months they were illegally charging his card and kept $170.05 in their filthy coffers.
I would appreciate all readers of this report who have had similar experiences to contact me through the rebuttal (so I have as much evidence as possible) as I intend to contact the Attorney General and all the major Texas newspapers to let them know about these rip-off artists.
Pete
Wyomissing, Pennsylvania
U.S.A.
Click here to read other Rip Off Reports on QuestSavers
CLICK here to see why we deleted either a phone number, link or e-mail address from this Report.
1 Updates & Rebuttals
Pete
Wyomissing,Pennsylvania,
U.S.A.
QuestSavers Buckles -- gives FULL REFUND
#2Author of original report
Mon, June 09, 2003
It took me over 4 1/2 months but I was finally able to get back every cent QuestSavers charged my senior citizen father. My first piece of advice to other victims is don't bother talking on the phone to their customer service people. I made four phone calls and 75% of the people I spoke with just lied to me. Resigning myself to the fact I was probably never going to be able to get my father's money back I sent out e-mails to John Ashcroft at the Department of Justice, a monthly magazine called the Plano Profile, a daily newspaper called the Plano Star Courier, and the Pennsylvania Attorney General. Apparently the e-mail I sent on 05/18/03 to John Ashcroft at [email protected] /did the trick. My father received a letter dated 05/27/03 from Melissa Lemmons, Consumer Affairs Manager, referencing my e-mail to Ashcroft, stating that "in the interest of good customer relations" they would be issuing a credit equal to the amount of the full remaining fees. His credit for the 19 months they still owed him appeared on his latest statement. In my e-mail to the DOJ I described their method of operation, called for an investgation of its management-- including CEO Marilyn Carp -- and volunteered to cooperate in any investgation the DOJ might undertake. I hope my experience as described herein will help others to recover unwanted charges.
