- Report: #92242
Complaint Review: Quicken Loans - Livonia Michigan
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Author Confirmed
Why?
Quicken Loans
20555 Victor Parkway Livonia, 48152 Michigan, U.S.A.
Phone:
800-226-6308
Web:
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Quicken Loans (Monica Hassaballa) she took my money! Liars! Rip-off! Livonia Michigan
I obtained a loan thru Quicken Loans in April and everything went very smoothly until after closing. I should have known something was wrong because things went too smoothly. I went to draw from my Home Equity Line of Credit and was told it was $1834.71 less than it should have been so I started trying to figure out why.
Well, I found out that their inept employee Monica Hassaballa says she called the county I live in to check to make sure my taxes were up to date and she says they told her they were not. I do not believe this is true. Now, my taxes are going to be due June 1st and there will be a duplicate payment and I have to do the foot work to get MY money back, she will take no responsibility at all.
Whatever you do DO NOT USE QUICKEN LOANS. They are liars and they will tell you whatever you want to hear to give them your business. AVOID QUICKEN LOANS!!
Carey
Joliet, Illinois
U.S.A.
Well, I found out that their inept employee Monica Hassaballa says she called the county I live in to check to make sure my taxes were up to date and she says they told her they were not. I do not believe this is true. Now, my taxes are going to be due June 1st and there will be a duplicate payment and I have to do the foot work to get MY money back, she will take no responsibility at all.
Whatever you do DO NOT USE QUICKEN LOANS. They are liars and they will tell you whatever you want to hear to give them your business. AVOID QUICKEN LOANS!!
Carey
Joliet, Illinois
U.S.A.
1 Updates & Rebuttals
Lou
Angola,Indiana,
U.S.A.
Monica Hassaballa is a great employee!
#2UPDATE EX-employee responds
Tue, May 10, 2005
For you to attack someone and smear their good name on the internet on a subject which you obviously know nothing about is really immature. Monica is a great processer and if she called your county and they asked us to collect for them, we have to abide by law. The county should refund any extra money they recieved. I don't think that this is any reason to try to destroy a person's career, Monica has exemplary customer service marks... grow up.
