- Report: #1419849
Complaint Review: Radiant Revive--I don't know official name of the company - Oklahoma
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Radiant Revive--I don't know official name of the company
Oklahoma, United States
Web:
radiantrevives.com/
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Radiant Revive--I don't know official name of the company Radiant Revive They charged my credit card $85 for product one day after trial period was over. Oklahoma
When I ordered the cream to try, the website automatically adds an eye serum. You are not given a chance to refuse the eye serum. I don't like that business practice. I emailed the company and told them about not wanting the eye serum and when I receive I will refuse it. Well, both products came in the same envelope so I couldn't refuse it. I should have anyway! The company sends back an email saying "a ticket has been made," or something to that effect. They tell you to call the company. Good luck getting through on thier toll-free number.
Evidently there is fine print somewhere telling the consumer that after a 14 day trial period you will be billed for the product and placed on a list to keep receiving it unless the company is notified. I had hardly time to even try the cream and all of a sudden I see a charge of $85+ on my credit card.
I did get through to the company and told them I hardly had time to even try the product and I wanted a refund. They are completely hard-headed about any refund for that outrageous charge. I did manage a refund of 75% of the money after persistence, but there is no way to recoup the other 25%. You cannot speak to a supervisor. I am a senior citizen and certainly don't have the money to pay for a product I don't even know will work for me.
I want other consumers to beware of their practices. I feel ripped off. I've learned my lesson about ordering trial products. Never again.
