Complaint Review: Ray Catena Mercedes Benz Tony Rodriguez - Edison New Jersey

Fake compartment in a table? That's a new one! What's the matter, can't they cheat their customers the old fashioned way? In a public forum like this, one never knows exactly what the real truth is. But, one thing is certain. New car dealerships use some of the most deceptive and misleading practices you can think of. I'm surprised the public actually continues to buy. I'm more than content to recycle the used supply of vehicles over and over. Anything to avoid a crooked car dealer. Now, before you dealers out there get all riled up, let me state one thing. You're perfectly entitled to a reasonable markup that allows both you and the company a fair profit. So, why can't you ever manage to do that? Why does it always come down to a long, drawn-out negotiation process? Why can't you idiots simply do the math? You pay $25,000 for the vehicle. You mark it up 12%. Total price is $28,000 plus sales fees. I think the answer is simple. Car dealers aren't happy with $3,000 a unit. They'd rather steal someone's trade and cheat them on the interest rate. That way, they walk away with $8,000 instead of $3,000. Now, you see why the profession has such a bad reputation? If you don't want people calling you a crook, then DON'T STEAL!

Fake compartment in a table? That's a new one! What's the matter, can't they cheat their customers the old fashioned way? In a public forum like this, one never knows exactly what the real truth is. But, one thing is certain. New car dealerships use some of the most deceptive and misleading practices you can think of. I'm surprised the public actually continues to buy. I'm more than content to recycle the used supply of vehicles over and over. Anything to avoid a crooked car dealer. Now, before you dealers out there get all riled up, let me state one thing. You're perfectly entitled to a reasonable markup that allows both you and the company a fair profit. So, why can't you ever manage to do that? Why does it always come down to a long, drawn-out negotiation process? Why can't you idiots simply do the math? You pay $25,000 for the vehicle. You mark it up 12%. Total price is $28,000 plus sales fees. I think the answer is simple. Car dealers aren't happy with $3,000 a unit. They'd rather steal someone's trade and cheat them on the interest rate. That way, they walk away with $8,000 instead of $3,000. Now, you see why the profession has such a bad reputation? If you don't want people calling you a crook, then DON'T STEAL!

Fake compartment in a table? That's a new one! What's the matter, can't they cheat their customers the old fashioned way? In a public forum like this, one never knows exactly what the real truth is. But, one thing is certain. New car dealerships use some of the most deceptive and misleading practices you can think of. I'm surprised the public actually continues to buy. I'm more than content to recycle the used supply of vehicles over and over. Anything to avoid a crooked car dealer. Now, before you dealers out there get all riled up, let me state one thing. You're perfectly entitled to a reasonable markup that allows both you and the company a fair profit. So, why can't you ever manage to do that? Why does it always come down to a long, drawn-out negotiation process? Why can't you idiots simply do the math? You pay $25,000 for the vehicle. You mark it up 12%. Total price is $28,000 plus sales fees. I think the answer is simple. Car dealers aren't happy with $3,000 a unit. They'd rather steal someone's trade and cheat them on the interest rate. That way, they walk away with $8,000 instead of $3,000. Now, you see why the profession has such a bad reputation? If you don't want people calling you a crook, then DON'T STEAL!

Fake compartment in a table? That's a new one! What's the matter, can't they cheat their customers the old fashioned way? In a public forum like this, one never knows exactly what the real truth is. But, one thing is certain. New car dealerships use some of the most deceptive and misleading practices you can think of. I'm surprised the public actually continues to buy. I'm more than content to recycle the used supply of vehicles over and over. Anything to avoid a crooked car dealer. Now, before you dealers out there get all riled up, let me state one thing. You're perfectly entitled to a reasonable markup that allows both you and the company a fair profit. So, why can't you ever manage to do that? Why does it always come down to a long, drawn-out negotiation process? Why can't you idiots simply do the math? You pay $25,000 for the vehicle. You mark it up 12%. Total price is $28,000 plus sales fees. I think the answer is simple. Car dealers aren't happy with $3,000 a unit. They'd rather steal someone's trade and cheat them on the interest rate. That way, they walk away with $8,000 instead of $3,000. Now, you see why the profession has such a bad reputation? If you don't want people calling you a crook, then DON'T STEAL!

I have known this dealership for several years and have to say this is the most insane thing I have heard. They have always been more the professional. I'm sure they would have taken care of this had it been reported. As for the comment from Joe: Are you insane? It is better to finance through a bank or credit union because of the lower interest rates? Lower then Cash? I assume you do not have the cash to purchase a car outright but think about this before you speak. I pay cash, I have NO interest and the car is mine.

It would not surprise me if the "alledged incident" happened. First consumers should never bring cash to any dealership. Second it is better to finance through a bank or credit union because of better interest rates. The risk of buying a car is alway resting on the customer. I'm sick of car dealers hiding behind their lawyers after ripping off their customers. Justice in court is determined by which party is the richest. The auto industry needs to be regulated like real estate.

Dear Mr. Peterson @ Rip-off Report; First, thank you for getting back to me. As you can see I am very upset about this situation. In 47 years we have never had a situation like this. I must say this: We have the most ethical and professional sales consultants in the industry. I believe this customer has another issue because he said he could've gotten this car on eBay cheaper. I'm sure eBay will service, provide free loaner car transportation, free car washes, etc. better than the second largest Mercedes dealership in the U.S. Next, we never count large denominations of money unless it is infront of the customer, along with another employee and sales consultant. No Secret Compartments, and absolutely No Dimming of Lights, how obsurd! If this was a problem it would have been resolved that night with a manager, or the next day. I'm sure if this was your money you would have complained to a manager. What I do see is your company taking the side of a person without notice to our company. In a court of law your innocent until proven guilty. Well you have already proven the most reputable Mercedes-Benz Dealer guilty without due justice. This is nothing more than "Defaming our Character" and will now go to our legal council unless we are given full recourse, and this person calls me or emails me directly. I look forward to your immediate and proper attention on this issue. Thank you for your time. Sincerely, Ray Catena Mercedes-Benz (732)549-6600 [email protected]