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  • Report:  #1357936

Complaint Review: RCBC Global Inc. - Hendersonville North Carolina

Reported By:
DAVID - Spartanburg, South Carolina, USA
Submitted:
Updated:

RCBC Global Inc.
110 Chadwick Square Court, Suite C Hendersonville, 28739 North Carolina, USA
Phone:
828-329-1991 or 828-696-2
Web:
http://www.qualityrecycling.com/contact-us.html
Categories:
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RCBC Global, inc. (and many other names) owned by Doug King is a full blown CRIMINAL!.  Do not do business with him.  Below is a letter i sent to Doug after waiting months to get our machine.  I have since contacted the FBI and they have open and are doing a full blown investigation.  HE WILL GO TO JAIL (i hope).  Good luck if you contact him and no the bank never got the money back and we never got the machine.

 

"Doug,

 

At this point just send the refunds back to Mario and AEO.

 

I have tried on multiple occasions to allow you to get this straight to no avail.  First it was the financing that AEO filled out and submitted to a company that you provided and you pulled the plug on it after several weeks of waiting.  Then it was an additional finance company that I told you that AEO would not supply all of that information.  Next it was “you” were going to finance the machine itself (from Wells Fargo) and I never heard a word from you on that.  The machine was to be delivered to AEO almost 7 weeks ago.  When I never heard from you I went to my bankers and got the entire deal financed and taken care of – only to be stalled again with no delivery of the machine.  While you have been sitting on ½ of the payment in your accounts and yet telling us that the machine was going to have an independent broker certify that it was fully operational while in Jacksonville, Fl.  We never heard a word about that – yet you had the money for a full ten days (much longer now).  Then it was some “holiday” in Germany and you couldn’t get it done.  It was at this point that I got my bankers involved to find out what was going on.  Then I get  -what I would call a classic bait and switch visit from you – wanting me to purchase (instead) a permanantly mounted shredder system.  I told you then that AEO did not want a permanent shredder.  Then you showed me a portable unit (the same day) that you stated you owned –but was in California –but could be delivered within a week (BTW – that was the last time AEO has seen you or spoken to you – as you have had all conversation with my bankers and not me as the actual client).  We never received any information on the machine in California and the next communication came from my bankers that were dumbfounded as to why I was not receiving information directly from you.  They had to email me pictures of what you sent them (not to me).  I have told them all of the requirements for the shredder that AEO will purchase. 

To this day we have not received a single piece of information regarding anything that you are doing.  No information on this 3600 machine other than 2 beat up pictures and a 10 second video (that is not even the machine in question – as per your own email).  I did some research on this machine and found out a lot about it (based on the pictures you sent and the paint scheme of the actual machine).  I know that it is or at least was in England and that at the time it was sold at auction it was broken and missing parts and non-functional. I also know that the machine is at least 20 years old (probably closer to 25).  I am not going to purchase a machine without ALL OF THE INFORMATION disclosed.  I have already made payments to the bank for a machine that was never delivered, a down payment to you for a machine that was never delivered, a loan origination fee to the bank for a machine that was never delivered and currently have additional invoices from the bank (coming due) for a machine that was never delivered.  I have contacted AEO’s corporate attorneys with regard to (all) of the above questions, payments, lack of delivery and no response to make good (on your part) with the actual machine or a replacement (at or above the quality) of machine that I purchased from you.  It is not my responsibility to track you down.  It is your responsibility to make this deal correct.

 

Additionally, I am putting you and your company on notice that should AEO receive a violation from the amount of drums currently sitting on our property from any legal entity that WE will hold you responsible for not providing the equipment that we agreed too and have paid (1/2 plus down payment) for and not received.

 

I have already contacted Mario and ED and told them to remove the funds from your accounts and I am officially sending you notice to refund our deposit in full by the end of this week.

 

I will purchase our shredder from someone else."



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