Mechanicguy
Easton,#2Consumer Comment
Tue, June 08, 2010
If you think that's bad, how about being charged not only for the extra boxes, I have 6, but being double charged every month and with fees tacked on to that! I was always one month behind on my bill because they told me I was getting 3 months free if I switched from my current provider and after much yelling and screaming on the phone I ended up with 2 free months. Once that was over, here comes the cable boxes. Now after they gave us the cable boxes they want to not only have service problems leaving me with nothing but channel 4 and a classical music channel for days but they charge me $400/month but even after I paid the $400 last month, they want to charge me another $400 this month, swear up and down I didn't pay last month and threaten to shut my service off all while again they lost signal and again I have channel 4 and a classical music channel. This is ridiculous and it stinks because they are the only ones in the area with 2 way cable modem. Oh well, bye bye fast internet, RCN I am done for life and you can stick your cable service where the sun don't shine.
Carla
Flushing,#3Author of original report
Thu, March 05, 2009
I was so unhappy. Right after I reported my report on them, I checked out Time Warner and they indeed said they could give me all I wanted from the blue list (which excludes the HBO's and Cinemax's, etc.) for $77. I was really upset that Time Warner would give me what RCN has not for the $77 I've been paying to RCN. The switchover would not be a big deal. So I called RCN and spoke to a Joanne there. At first, it came across I was not a call she wanted as the sound of her voice went down a level. BUT, after I told her about Time Warner and how unhappy I was because I was paying for junk that I don't watch and all I've been used to seeing went to Hallmark; also reminding her that I was told I would get Hallmark, the Encore movies and Sundance and that they would be "adding" new channels but all I'm experiencing is a "taking away from me" - she went to work. I could not believe how she went to work and got me a sweet deal of all the blue categories and said because I've been a long term member, I got it for $72. I could not believe my ears on this outcome. Anyway, I am happy and I got all the aforesaid channels immediately after I spoke to her and my husband too is now rejoicing. I thank God and whatever else, if anything else, caused her to give me that deal! Carla, Flushing, NY