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  • Report:  #496419

Complaint Review: Realtytrade Realty Trade Virtual Group Don Biggs Jack Devon Tim Harrison - Orlando, . Florida

Reported By:
Robert - Signal Mtn. tn., , USA
Submitted:
Updated:

Realtytrade Realty Trade Virtual Group Don Biggs Jack Devon Tim Harrison
14E Washington St. Orlando, ., 32801 Florida, United States of America
Phone:
8004209865
Web:
N/A
Categories:
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Realty Trade will list your timeshare for an upfront fee. $495 to $995. They guarantee 100% money back if a reasonable offer is not received in 6 months.

They advertise on their web site the number of offers they have received. I would guess that this is very misleading. Supposedly I had received 3 offers on 3 different peices of property. I was not allowed to see the offer and the contact email on the 3 people was never acknowledged. 3 different times I emailed the contact given me with no replies. No phone number or address was given so I had no other choice. I am suppose to believe them that a reasonable offer was given, yet they offer no proof and the prospects never reply back.

Contacted Realty Trade to make contact with prospect. No reply to my emails to them. Called them and a representative named Amanda, could give me no information other than the person had decided on something else. Asked what the offer was and she could not answer. Other questions asked received the same vague answers. It was like she was reading from a script.

I have been dealing with these people on several different properties. It seems like at the end of the 6 months they come up with a person who supposedly has made an offer. No information on what the offer was and no help in contacting the person. With this they say they have fulfilled their part of the contract. No money back.



1 Updates & Rebuttals

RT Escalated Claims

Orlando,
Florida,
USA
100% Client Satisfaction Committment

#2REBUTTAL Owner of company

Mon, November 02, 2009

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RealtyTrade strives for 100% client satisfaction.  All of the offers that we generate come from our website, or our affiliates.  If you are a current client and feel that you received and offer that did not meet your expectations, please refer to your contract and note that we will continue to send offers until your marketing and advertising campaign has completed.  If you are approaching or have reached the end of your marketing agreement with RealtyTrade, please contact RT Escalated Claims by email at [email protected] and a dedicated client service representative will contact you.

By filing a report with the Attorney General, or any other regulatory agency, it will minimize the possibility of receiving a resolution for any grievances due to the unwillingness to allow our staff to settle your complaint.

Please email [email protected] with any concerns about your account and your grievances will be properly addressed.

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