Anonymous
tampa,#2General Comment
Tue, October 13, 2009
This is no surprise as red lobster, which seems to pretend to cater to good customer service, has definitely declined significantly in that department. Almost every visit to red lobster seems to be getting worse, and the staff seem to be stuck up s****.>
Mrs Travis
augusta,#3UPDATE Employee
Sat, October 10, 2009
As an employee of Red Lobster I hate this happened to you! Our salads come pre mixed so whenever there is a bug its already there. The way this was handled was TOTALLY wrong. In my restaurant we take these matters ver serously. You should have obtained the General Managers name and called to speak to them personally. Also you should call 1-800-LOBSTER. Our company does everything in its power for every customer to have a positive dining experience, sometimes unfortunately that doesnt happen. I really wish you could come to another location and see that isnt the way things are normally handled. By the way, Im not a Manager for Red Lobster, I am a server.
Joe
Austin,#4Consumer Comment
Mon, January 12, 2009
You should have stood up and YELLED "THERE IS A BUG IN MY SALAD! A REALLY NASTY ONE! THERE IS A BUG! YOU BETTER CHECK YOUR SALAD!" People would have started walking out and stopped eating and they probably wouldn't have paid for their meal and then I would have made my get away amidst the chaos and confusion. IF THEY ARE NOT PROFESSIONAL ENOUGH TO KEEP BUGS OUT OF THEIR FOOD, THEN THEY ARE NOT PROFESSIONAL ENOUGH TO RUN A RESTAURANT. You can guarantee that the health department would have been called ASAP and the INSECT WOULD HAVE BEEN REPORTED TO THEM!