- Report: #101788
Complaint Review: Redzuco.com - Austin Texas
-
Author Not Confirmed
Why?
Redzuco.com
701 Brazos St. Ste 500 Austin, 78701 Texas, U.S.A.
Phone:
512-334 6384
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Redzuco.com Ripoff buyers you will get ripped off Austin Texas
I purchased An Asus A7N8X-E Deluxe motherboard from this company online on 7/11/04 for 97.99--112.99 with shipping. It took a month for my package to finally arrive.
To my dismay, they shipped the wrong motherboard. Tried e-mailing and phoning several times. They never answered an email or returned a phone call.
After some research-I discovered they are a power seller on E-bay. They have like 30 negative feedbacks. I ordered directly from their website. Had I seen the E-bay feedbacks I would have never bought from them.
Now I am stuck with the wrong motherboard-which doesnt support most of my computer hardware and also sells for 30.00 less than what I paid. Beware of redzuco.com. Paid with Paypal-they cant do anything because they said I received the merchandise--even if it was the wrong product.
Mike
Byron, Georgia
U.S.A.
To my dismay, they shipped the wrong motherboard. Tried e-mailing and phoning several times. They never answered an email or returned a phone call.
After some research-I discovered they are a power seller on E-bay. They have like 30 negative feedbacks. I ordered directly from their website. Had I seen the E-bay feedbacks I would have never bought from them.
Now I am stuck with the wrong motherboard-which doesnt support most of my computer hardware and also sells for 30.00 less than what I paid. Beware of redzuco.com. Paid with Paypal-they cant do anything because they said I received the merchandise--even if it was the wrong product.
Mike
Byron, Georgia
U.S.A.
2 Updates & Rebuttals
Michael
Byron,Georgia,
U.S.A.
Redzucco.com gave no options on returning item!
#2Consumer Comment
Tue, August 31, 2004
Now the company is out and out lying! They state in their rebuttal I was given an opportunity to return the item or receive a refund. Thats a straight out lie. After I sent them 4 e-mails and left 2 messages on there answering machine-I received no response from them what so ever!!! And to this day no one from their company has contacted me about fixing this problem!! Dont buy from Redzucco.com.---
Mehmet
Austin,Texas,
U.S.A.
Shipping Issue - Redzuco.com admits error
#3UPDATE Employee
Sun, August 29, 2004
Seems like this is a shipping error. The buyer was provided with several options which is standard policy. In these cases, we quickly issue refunds or replacements. Please contact us via ripoffreport.com [DELETED] for a quick resolution on any order issues. [Place your comments below and be sure to include your FULL contact information so Rip-off Report can contact you.] Thank you.
