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  • Report:  #757215

Complaint Review: Reroof America Contractors AZ Keith Rodgers Reroof America Management Corporation - Glendale, Phoenix Arizona

Reported By:
Craig - Aurora, Colorado, United States of America
Submitted:
Updated:

Reroof America Contractors AZ Keith Rodgers Reroof America Management Corporation
5205 W. Montebello #A4 Glendale, Phoenix, 85301 Arizona, United States of America
Phone:
623-930-7663
Web:
www.reroofamerica.com
Tell us has your experience with this business or person been good? What's this?
Keith Rodgers was the manager of the Reroof America Contractors AZ office in Glendale and Phoenix Arizona.  My independent project management and consulting firm was invited down to work on the hail storm damage of October 2010, after being required to attend training for the First Choice Repair Program; I was also forbidden to work for any other contractors in spite of being hired as a independent, self-employed salesperson.

 Reroof America Contractors of Phoenix and Glendale AZ opened a strip mall office soon after the storm in October 2010 using a Arizona Registry of Contractors license held since the last storm over ten years prior, though there was no physical company presence in Arizona for the previous ten plus years approximately.  The Reroof America Contractors AZ office in Phoenix / Glendale Arizona had no signage, and all that remains ten months later is a truck with faded lettering parked in the lot.  Try calling the local number and one is routed to an anonymous Reroof America answering machine.

Keith Rodgers, according to his secretary and First Choice Repair Program Coordinator Ms. Geri Becker, is known within the company as the storm chasing manager, a Reroof America Management Corporation manager who, while qualified to work with the First Choice Repair Program, abused the FCRP system and other participating Phoenix and Glendale area FCRP contractors by cherry picking roofing only jobs, while the other First Choice Repair Program contractors in the Phoenix area were expected to take on all repairs to benefit those customers by reducing the time they spend looking for the many contractors it usually takes repairing the many different products usually affected by a severe storm.  Keith Rodgers made me get out of selling First Choice Repair customers if they had more than roofing to repair, over and over again (written proof of this abuse of the First Choice Repair Program is on file).

Keith Rodgers did not want to waste his time being the general contractor he was required to be by the First Choice Repair Program; it was easier and more profitable to do only roofing.  This left the other local AZROC registered FCRP local contractors at a disadvantage, since it takes much more time to do everything for the customer as a General Contractor, as all other participants in the First Choice Repair Program were required to do.

This was the third Reroof America Management Corporation office my company worked for in as many months.  It turned out, however, that we were jumped around to the different offices for a couple reasons:  These reassignments, coordinated by Reroof America Management Corp.s Mark Lenzer and J. R. Emrich, deprived our company of earnings by virtue of a slickly phrased, illegal employment contract that keeps a independent contractors earnings when a salesperson is not in the area, even though its all the same company.  It also allowed the managers to cook their books and make mistakes that they could simply bill the independent contractor if he wasnt around to babysit them, to make their own and J.R. Emrichs and Mark Lenzers bottom line fatter.

In the case of Arizona, Keith Rodgers crybaby friends were his main salespeople, and they did not like it when I far outperformed them in sales when they were out for Thanksgiving week.  When Phillip The Goof is on the Roof Strong and J.D. Baby Huey Emrich (yes, a little nepotism thrown in!  Daddy J.R. Emrich owns Reroof America Management Corporation) returned from their vacation, they were mighty upset that I outsold and outshined them, and that I kept getting calls and referrals from First Choice Repair clients that were turning into big jobs.  When they cried and whined to their buddy Keith Rodgers, Reroof America Contractors AZ manager Keith Rodgers solution was letting me go, so his crybaby buddies would quit sniveling. 

He threatened to not pay me what was earned if I raised a stink or complained, but that he would pay me if I left quietly.  Due to the fact that Reroof America Contractors AZ Glendale / Phoenix was pretty poor on the customer relations side, we had numerous clients calling us back for help because they felt they were treated poorly by Keith Rodgers and Reroof America.  I since have been forbidden by Reroof America Management Corp. to have further contact with these customers; however, several of them want to be witnesses in the upcoming AZROC complaints to be filed with the Arizona Registry of Contractors.  They seem to want to treat me a an employee, contradictory to the non-existent employment agreement they claim they have for Arizona.

Reroof America and Keith Rodgers broke numerous Arizona Contractor laws and regulations; when this was pointed out to them by my Arizona legal counsel, they claimed we were under employment contract (even though we were not under any contracts in AZ) and Keith Rodgers simply ignored the AZROC laws to suit his own purposes.  

We are currently pursuing them through the courts in several states, and will be filing complaints with the Arizona Registry of Contractors through our Arizona attorneys in the near future.  We are looking for former Reroof America Management Corporation subcontractors, salespeople and employees who feel they were subject to the same illegal treatment for possible compensation through other legal means such as class action or deposition.  Please contact us at (((phone number redacted))) or contact Ripoffreport.com.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


1 Updates & Rebuttals

CSW

Dubuque,
Iowa,
United States of America
Reroof America Resolves Complaints

#2UPDATE EX-employee responds

Tue, June 12, 2012

My name is Craig Wall.  I posted the original complaint.  I'm pleased to say Reroof and myself have resolved our differences. . .

All complaints and claims regarding Reroof America Contractors and Reroof America Management Corporation have been fully resolved to my satisfaction. 

Reroof America Contractors and Reroof America Management Corporation are fair and reputable roofing and construction companies, and the owner and President, J. R. Emrich, is a fair and equitable business owner, as I try to be.  This misunderstanding was largely the result of miscommunications on all sides.

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