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  • Report:  #49373

Complaint Review: Retailers National Bank Target - Minneapolis Minnesota

Reported By:
- Janesville, Wisconsin,
Submitted:
Updated:

Retailers National Bank Target
POBox59231 Minneapolis, 55459 Minnesota, U.S.A.
Phone:
800-659-2396
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have held a Target Credit Card since 1997. I have only been late with my payment two other times in 5 years and one of them times was by only 8-9hours. Well I didn't get a statement last month and I had cut up and thrown away my card. hus I had no phone number to call about this problem at the time. When I got my statement this month I just decided to wait and pay the current and past due at the same time. (After all they've already charged me a late fee). he problem begins when I got a phone call from Retailers yesterday asking about the payment.

I told them I was planning to pay it next week(before the due date) and they tried to get me to give them a check over the phone and I said no, I would pay it at the store. hey were getting persistant about wanting a phone payment so I finally hung up. Today I get a phone call from a woman about my payment and she would not listen to what I had to say. I tried to say that I was taking it in on Thursday. She wasn't hearing it, so I ended the conversation.

Then she calls back again this afternoon, same thing. I asked her if they were going to call everyday until I pay it, and she said "Yes we will". I think this is plain harassment. I had already told her I would have the payment in on Thursday. It's ridicules since I only missed the payment last month. I can't wait to have that card paid off and be done with them.

Linda

Janesville, Wisconsin
U.S.A.


1 Updates & Rebuttals

Jill

Albuquerque,
New Mexico,
U.S.A.
Charging is the Same as Barrowing

#2Consumer Comment

Mon, March 24, 2003

When you barrow money and agree to pay that money back by a certin date you should do everything in your power to stand by your word especially when it is going on your credit bureau report. And when you chrage things on your credit card you are doing just that, you are barrowing money. I understand that you did not recieve your statement. However, in the feature you should keep track of when your statements arive in the mail. And if it is a week past the expected date of ariveal you should probably check the status of your statement. I know you said that you did not have the number, in that case you knew that you had a payment due so you should have gone into the store at that time to make your payment. Another thing, you should NEVER cut up your cards because you never know when you might need them, for instance if you don't receive your statement. If you lack self control as far as charging up credit cards don't carry them with you, put them in a shoe box and hide them at bottom of your closet but don't cut them up. And one last thing you should never hang up on someone. You have to remember that it was YOU that barrowed the money. It was YOU that did not make the payment on time. And it was YOU that chose not to make the payment over the phone. By the way making the payment over the phone is an excellent way to make the payment quickly. Not only will it prevent you from being late it will probably help keep your credit in good standing as well especially if your due date is soon. and it is a lot eaiser then mailing in your check.

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