- Report: #40998
Complaint Review: retailers national bank - Minneapolis Minnesota
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Author Not Confirmed
Why?
retailers national bank
po box 59317 Minneapolis, 55459-0317 Minnesota, U.S.A.
Phone:
888-755-5856
Web:
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retailers national bank aka target visa applied for visa at target store Nov. 2 2002, never received it. minneapolis Minnesota
I applied for a Visa card at a Target store while charging my new purchases to this new account on November 2 2002.
To this date January 10 2003 did not receive the promised credit card, I did get the bill statement for those purchases with my Visa account number on it,but no actual card yet.
Aida
massapequa, New York
U.S.A.
To this date January 10 2003 did not receive the promised credit card, I did get the bill statement for those purchases with my Visa account number on it,but no actual card yet.
Aida
massapequa, New York
U.S.A.
5 Updates & Rebuttals
Aaron
minneapolis,Minnesota,
U.S.A.
Advice
#2UPDATE Employee
Thu, January 23, 2003
If you received your statement, but not your credit card, more likely Target does have your correct mailing address. However, Target does use the US postal service to send cards, meaning that it is entirely possible that the card was lost in the mail. On the statement you received, there is a number for the Guest Credit Service department. If you contact that number and advise them that you never received your card, the card can quickly be resent to you. If you are concerned that the card has been compromised, it would take just a matter of minutes to renumber the card to ensure the security of your account.
Sherri
Richmond,California,
U.S.A.
Sounds like it may be lost in the mail
#3Consumer Comment
Sat, January 11, 2003
They are actually quite good at getting the cards out in a timely manner. We got ours within 2 weeks. If you are getting bills, you have an account, but I would let them know you never got your cards. It would be difficult for anyone else to use them, as Retailers National Bank has a policy of flagging their cards (store cards and Visas)in the system and requiring ID for first time use.
Sherri
Richmond,California,
U.S.A.
Sounds like it may be lost in the mail
#4Consumer Comment
Sat, January 11, 2003
They are actually quite good at getting the cards out in a timely manner. We got ours within 2 weeks. If you are getting bills, you have an account, but I would let them know you never got your cards. It would be difficult for anyone else to use them, as Retailers National Bank has a policy of flagging their cards (store cards and Visas)in the system and requiring ID for first time use.
Sherri
Richmond,California,
U.S.A.
Sounds like it may be lost in the mail
#5Consumer Comment
Sat, January 11, 2003
They are actually quite good at getting the cards out in a timely manner. We got ours within 2 weeks. If you are getting bills, you have an account, but I would let them know you never got your cards. It would be difficult for anyone else to use them, as Retailers National Bank has a policy of flagging their cards (store cards and Visas)in the system and requiring ID for first time use.
Sherri
Richmond,California,
U.S.A.
Sounds like it may be lost in the mail
#6Consumer Comment
Sat, January 11, 2003
They are actually quite good at getting the cards out in a timely manner. We got ours within 2 weeks. If you are getting bills, you have an account, but I would let them know you never got your cards. It would be difficult for anyone else to use them, as Retailers National Bank has a policy of flagging their cards (store cards and Visas)in the system and requiring ID for first time use.
