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  • Report:  #1293163

Complaint Review: Rick Johnson Auto & Tire - Naples Florida

Reported By:
Tamer Michael - Estero, Florida, USA
Submitted:
Updated:

Rick Johnson Auto & Tire
6505 Dudley Dr. Naples, 34105 Florida, USA
Phone:
(239) 430-2777
Web:
http://www.rjtires.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I brought in my car for oil leak, they said the filter housing gasket needs replaced along with a belt and wheel alignment, total cost $700.

I agreed thinking they were honest. I was mistaken. On the very next day I found my car dropping oil again so I took the car to their shop again after a few days to find out that the store manager who was helping me was fired.

The new store manager with the name "Pavel Babaev" said they don't know where the leak is coming from and told me to take it to BMW and refused to refund the money they had charged me for fixing the leak that was never fixed.

He was so rude when I called him and said if you don't listen I will hang up on you. What a great customer service from a store manager.

They took my money and my car is still leaking!!!



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