- Report: #60967
Complaint Review: Ridley Telephone Company AKA Tralee Telephone Company - Blue Bell Pennsylvania
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Ridley Telephone Company AKA Tralee Telephone Company
470 N. Town Road #201 Blue Bell, 19422 Pennsylvania, U.S.A.
Phone:
800-876-3832
Web:
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Ridley Telephone Company AKA Tralee Telephone Company Internet Cramming consumer fraud ripoff Blue Bell Pennsylvania
To whom it may concern,
My name is Barbara. I was scammed on the Internet. I am a victim of Internet cramming. I have absolutely no legal way of proving this. I only have allegations, but I do have a feeling in the depths of my soul that something is seriously wrong here.
My fifteen-year-old daughter went to a web site that offered phone cards and free plane tickets. She typed in her name and our home phone number. That was her only sin. The web address is telcovalue.com. They also operate under the name Tralee TelephoneCompany.
http://www.telcovalue.com/t004/index.cfm?caid=104402
The company she sent our phone number to used that information to begin billing our Qwest account for $25.77 a month. Yes I am legally responsible to check my phone bill every month. I openly admit that. In my defense phone bills are notoriously hard to read. The charges looked like a legitimate charge.
We discovered these charges ten months after they had begun. My husband called Qwest. They referred us to a third party billing service USBI, phone number 1 888 481 8124. They in turn referred us to the Ridley Telephone Company, phone number 1 800 876 3511. He called them and they agreed to refund the charges for February, March and April. What they neglected to tell him was they had been billing us since August of 2002. Ask yourself, if a customer calls about an unauthorized charge shouldnt you tell the customer you have been billing them for ten months? I personally find their behavior unethical.
We received another Qwest bill and once again USBI had billed us for $25.77 from Ridley. Once again my husband called Qwest where he learned that Ridley had been billing us since August. I contacted Ridley on Monday June 9. They agreed to refund the charges pending corporate approval. I asked for a phone number to Ridleys corporate office. They refused and gave me an address, P.O. Box 1566, Bluebell PA, 19422. I asked for names of corporate officers. They refused. (How creepy is that??????) A reputable company wouldnt be afraid to make a phone number available to its customers. I have since found another telephone number for these people. 1 800 876 3832.
One more point of interest, if I was supposedly getting phone cards where are they? I was supposedly getting plane tickets, where are they? Hello, -- no cardsno tickets-- Nothing of that nature has been sent to me.
I am not the only victim of this fraudulent act. According to the FCC homepage, this is a two billion dollar a year scam. Once again may I state I have no way to prove this legally.
Thank-you
Barbara
AF, Utah
U.S.A.
My name is Barbara. I was scammed on the Internet. I am a victim of Internet cramming. I have absolutely no legal way of proving this. I only have allegations, but I do have a feeling in the depths of my soul that something is seriously wrong here.
My fifteen-year-old daughter went to a web site that offered phone cards and free plane tickets. She typed in her name and our home phone number. That was her only sin. The web address is telcovalue.com. They also operate under the name Tralee TelephoneCompany.
http://www.telcovalue.com/t004/index.cfm?caid=104402
The company she sent our phone number to used that information to begin billing our Qwest account for $25.77 a month. Yes I am legally responsible to check my phone bill every month. I openly admit that. In my defense phone bills are notoriously hard to read. The charges looked like a legitimate charge.
We discovered these charges ten months after they had begun. My husband called Qwest. They referred us to a third party billing service USBI, phone number 1 888 481 8124. They in turn referred us to the Ridley Telephone Company, phone number 1 800 876 3511. He called them and they agreed to refund the charges for February, March and April. What they neglected to tell him was they had been billing us since August of 2002. Ask yourself, if a customer calls about an unauthorized charge shouldnt you tell the customer you have been billing them for ten months? I personally find their behavior unethical.
We received another Qwest bill and once again USBI had billed us for $25.77 from Ridley. Once again my husband called Qwest where he learned that Ridley had been billing us since August. I contacted Ridley on Monday June 9. They agreed to refund the charges pending corporate approval. I asked for a phone number to Ridleys corporate office. They refused and gave me an address, P.O. Box 1566, Bluebell PA, 19422. I asked for names of corporate officers. They refused. (How creepy is that??????) A reputable company wouldnt be afraid to make a phone number available to its customers. I have since found another telephone number for these people. 1 800 876 3832.
One more point of interest, if I was supposedly getting phone cards where are they? I was supposedly getting plane tickets, where are they? Hello, -- no cardsno tickets-- Nothing of that nature has been sent to me.
I am not the only victim of this fraudulent act. According to the FCC homepage, this is a two billion dollar a year scam. Once again may I state I have no way to prove this legally.
Thank-you
Barbara
AF, Utah
U.S.A.
1 Updates & Rebuttals
Jon
Elsie,Michigan,
U.S.A.
found that the owner/operator of Tralee is a person by the name of Mark W Kelly
#2Consumer Suggestion
Fri, March 05, 2004
I too was ripped off by this scam. I did a fair amount of research and found that the owner/operator of Tralee is a person by the name of Mark W Kelly. I believe he lives in Springfield PA. His personal enail address is [email protected] He is also into a very sketchy looking internet company called freespark.com which also operates out of blue bell PA (I would stay away from anything related to this character) I found his home number and address via anywho.com and sent him a map of his house and asked if he would like me to visit with him to settle my account, I was contacted within 4 hours by telcovalue customer care (which I had never heard of before the email and call)and they claim to have closed my account. good luck.
