;
  • Report:  #1222887

Complaint Review: Rios Computer Design Sandy UT - Sandy Utah

Reported By:
SSD Seller - Massachusetts, USA
Submitted:
Updated:

Rios Computer Design Sandy UT
662 E Union Sq Sandy, 84070 Utah, USA
Phone:
(801) 706-1791
Web:
www.rcdutah.com
Tell us has your experience with this business or person been good? What's this?

We regrettably dealt with this company through eBay, where they purchased two used SSDs from us. A few months later, they purchased a new SSD of the same make and model. Shortly thereafter, they opened a case, claiming that the new drive was defective, and they would need to return it. What we received from them was one of the used drives from several months earlier (which was tested, and found fully functional). We reached out to them in an attempt to resolve the issue, but it was not an opportunity they chose to avail themselves of.

This company essentially stole our merchandise, and refused to acknowledge or right their wrong. They have exhibited extremely poor business practices, and their dishonesty and complete lack of ethics is appalling. We warn anyone considering using their services to look elsewhere. If you are looking for an honest company to trust with your electronics, this is definitely not the one.



1 Updates & Rebuttals

Ramon-Rios

Sandy,
Utah,
USA
Sorry for inconvience

#2REBUTTAL Owner of company

Tue, November 24, 2015

We have checked back extensively through our system for any possible mistake or misunderstanding and we have found that we honestly and sincerely have never used your products or services related, on general online stores like eBay or others similar, as we use 3 Direct Distributors for the last 4 years. Unfortunately you are MISTAKEN, Rios Computer Designs is not familiar with your company at all. We do however sympathize for your situation, as we are appalled by such practices. We certainly understand your position and the SCAM to customers or vendors is NOT TOLERATED by any of our Staff under any circumstances. Please confirm that this negative Review from your company to our company was or WAS NOT intended towards Rios Computer Designs in 9460 S Union SQ. #104 Sandy Ut 84070. Feel free to contact me directly 801-770-0032,  We will be more than happy to answer any questions to help you. 

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//