- Report: #598106
Complaint Review: Rockwell Amusements - North Scituate Rhode Island
Reported By:
Type2Logic -
Mansfield, Massachusetts, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Rockwell Amusements
P.O. Box 338 North Scituate, 02857 Rhode Island, United States of America
Phone:
401-934-1560
Web:
http://www.rockwellamusements.com
Categories:
Business Rating:
(0)
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Rockwell Amusements Mentally Abusive Behavior Towards an Autistic Boy North Scituate, Rhode Island
To whom it may concern,
My wife, children, sister-in-law and niece visited your carnival in Taunton, MA on Sunday, April 25, 2010 in expectation of a good time. My son noticed the Handy Manny stuffed figure in the "pop a balloon" game. Noticing my son's liking for the stuffed figure the carnival worker said he would give it to my child for $5.00 post game. In which the carnival worked said my son would have unlimited attempts to pop the balloon. I informed the individual my son is autistic and cannot play the game and said we would gladly give him $5.00 for the stuffed figure and another carnival worked did for the inflatable Sponge Bob Squarepants. The carnival worker then proceeded to give my wife the darts and said just pop a couple balloons. After we "played" the game I proceeded to give the guy $5.00 at which time he gave us a tiny blue dolphin and said the Handy Manny would be $30.00 knowing this would have an affect on my son (which it did). I angrily walked away and to this day, I tell everyone about this story. I will never attend another Rockwell Amusement Carnival for the remainder of my life and you can expect the organizations for special needs children to follow suit.
My wife, children, sister-in-law and niece visited your carnival in Taunton, MA on Sunday, April 25, 2010 in expectation of a good time. My son noticed the Handy Manny stuffed figure in the "pop a balloon" game. Noticing my son's liking for the stuffed figure the carnival worker said he would give it to my child for $5.00 post game. In which the carnival worked said my son would have unlimited attempts to pop the balloon. I informed the individual my son is autistic and cannot play the game and said we would gladly give him $5.00 for the stuffed figure and another carnival worked did for the inflatable Sponge Bob Squarepants. The carnival worker then proceeded to give my wife the darts and said just pop a couple balloons. After we "played" the game I proceeded to give the guy $5.00 at which time he gave us a tiny blue dolphin and said the Handy Manny would be $30.00 knowing this would have an affect on my son (which it did). I angrily walked away and to this day, I tell everyone about this story. I will never attend another Rockwell Amusement Carnival for the remainder of my life and you can expect the organizations for special needs children to follow suit.
2 Updates & Rebuttals
John G
weymouth,Massachusetts,
United States of America
Owner full of it
#2Consumer Comment
Fri, June 24, 2011
This compamy is known for ripping people off. the owner of this company is full of it, je is upset that is comment was put online and was not covered up. I have dealt with this company in what they call fairs which are nothing more then ripping people off.....
Sarah
Williston,Florida,
United States of America
Rockwell Amusements Helps Special Needs Children
#3REBUTTAL Owner of company
Thu, May 13, 2010
Rockwell Amusements is family owned and has been in business for 38 years. We have an impeccable reputation. We donate equipment to special needs organizations for fundraisers etc. often.
The games are booked onto Rockwell Amusements and we have a code of conduct we expect from the individuals running those games. We take complaints of this magnitude very seriously. When this was brought to our attention the individuals involved were immediately terminated. Unfortunately when incident happened management for Rockwell Amusements, which are always on sight, were not notified by the complaintant or the problem would have been resolved immediately to his satisfaction.
We strive to provide good wholesome family entertainment.
