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  • Report:  #315895

Complaint Review: Romance Pros - Tucson Arizona

Reported By:
- Tucson, Arizona,
Submitted:
Updated:

Romance Pros
6400 E El Dorado Circle Tucson, 85757 Arizona, U.S.A.
Phone:
520-722-3283
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was sucked in, pressured, and conned out of $1500 by Romance Pros in Tucson. I repeatedly asked to have a chance to think it over, but she gave me the broken record routine, "Oh, let's get you signed up today!" and probably because of my exhaustion and extreme stress levels from my teaching job (which I devote at least 50 hours a week to, in a neighborhood where drive-by shootings can occur) I succumbed.

She made all kinds of promises about highly personalized service, highest quality carefully screened clients, importance placed on religious preferences, need for feedback to fine tune the matching process, blah blah blah. She used the fear tactic of claiming that if I didn't use their service, I would be doomed to continue bringing home losers instead of the "keepers" they could provide.

After my first, and last, horrible date arranged by them (where the guy was a half hour late because he couldn't remember the name of the restaurant -- even though he chose it!-- showing up in a baseball cap and overgrown hair making him appear to have just crawled out of the woods and he told me about his three CPS investigations) I lost all confidence in their ability to find me a suitable date, let alone a life partner. I had seen this guy many times on Yahoo personals. She had written his name down at our meeting before so much as glancing at my profile.

Why? Because I mentioned the term "ex-hippie" and she thought of a new member who had lax grooming habits. He was about as far from being a hippie in his younger days, as one could be (he went into the military right out of high school). The "relationship expert" admitted that she took the term I mentioned, and "ran" with it, in an email following the dreadful event (i.e., one of the worst dates of my life). I showed up for the date early, in a little black dress. We had little to nothing in common. He claimed to have asked the expert's opinion on how he should dress for the date. Despite the fact that the feedback from his only other date through them, had been that he was "dressed too casually", the expert assured him that he should dress very casually to meet me.

She must have lied about the size of their database, and I am certain that she never looked at our profiles side by side and concluded that we seemed compatible. He was shorter than the height preference I stated, and was of the religion I said was the only one I had a problem with. It was clearly a haphazard, careless, and thoughtless matching process. They are playing Russian Roulette with the most personal aspect of their victim's lives while they pay an arm and a leg for it, in addition to the inevitable discomfort and disappointment...as well as wasted time and energy.

Right after she made a point of telling me that they don't accept anyone who isn't ready to be in a serious relationship, she told me about the new member who had been widowed just four months earlier. Any mental health professional can tell you that it is physically impossible to be emotionally ready to be in a serious relationship after such a short time of losing a partner.

I will not be able to take my usual summer break this year, as I will be home paying off the debt to my credit card for this most unfortunate err in judgment. I have complained to every public agency I could think of, but it is always their word against mine. I have filed a suit in small claims court, but the owners in Dallas have ignored the summons. I have been advised by an attorney to file suit against the sales representative for fraudulent inducement. I started a web page on myspace. I plan to print up flyers and hand them out in front of the business asking people to read my story online before they sign on the dotted line.

Hindsight is 20/20. We do stupid things when we are under duress. Romance Pros is engaging in unscrupulous business practices and they need to be held accountable for their exploitive and irresponsible behavior. My desire to warn off others, is as strong as the desire to recover my financial losses.

Cindi

Tucson, Arizona

U.S.A.


8 Updates & Rebuttals

Cindi

Tucson,
Arizona,
U.S.A.
Refund received

#2Author of original report

Fri, May 23, 2008

Thanks to Ron Burley, I received a full refund.


Cindi

Tucson,
Arizona,
U.S.A.
Evading being served the summons

#3Author of original report

Wed, April 30, 2008

I have lost even more money attempting to take the owners and the salesperson to small claims court. They have thus far successfully evaded being served the summons' I sent to all three. Recently, a nationally published author and consumer advocate magazine column writer agreed to look into my situation, after I sent him a request, as he said that he has received multiple complaints about Romance Pros. If he isn't successful (hope springs eternal) then I will consider other options. I am not giving up on it--that's a lot of money for a teacher! Plus, it's the principle of the thing. If it was simply due to the fact that I had made an error in judgment, then I would just deal with the consequences, but I asked questions that if they had been answered honestly, I would never have signed. There is NO WAY they had 1000 clients after only being opened for 6 months--that HAD to have been a bold faced lie! Heck, I'd bet double or nothing that even now, they don't even have half that many members! If she had told me the truth--that they don't look at things like religious preferences (maybe they would do a better job of matching if they had a decent database from which to select potential matches), had been opened just 6 months, and the actual number of members they had at the time, I never would have joined. Fraudulent Inducement--misrepresenting the facts to induce someone to sign a contract and make a purchase. What she did IS illegal!!


Helene

Elgin,
Illinois,
U.S.A.
So , SUE already!

#4Consumer Comment

Mon, April 28, 2008

You are wanting to start a family, maybe like on Ali McGraw you see the dancing baby and feel the old biological clock ticking... Instead of waiting to see what is in store for you, you have to go to the matchmakers. And you wonder what is wrong with me that I am not married by now or where have al the good guys gone? Apparently this lady at the machmaking place played you like a violin, took your money and you got a creep! it happens. The sad thing is you had to spend money to get this creep... Why don't you just sue them get some money and put the greedy, dumb peopel out of business! Apparently the attorney feels you have a case. You might get enough money to put in a SVINGS ACCOUNT so someday, you can go on a vacation or somewhere where you WILL meet the one for you.


Cindi

Tucson,
Arizona,
U.S.A.
Fradulent Inducement

#5Author of original report

Mon, April 28, 2008

The attorney I spoke with labeled the offense that the salesperson committed as "fraudulent inducement". That means that the person misrepresented facts (lied) in order to get the customer to sign a contract. Telling me that religion was an important criteria in the matching process and then matching me with someone who was of the very religion which was the only one I said I had a problem with, telling me they had been open for 18 months when they had been open for 6 months, and telling me that they put a lot of time and thought into the matching process, when after conversing with my date, it became obvious that she spent NO time looking at our profiles side by side, are a few of the many indications I found that the sales methods employed were unethical and illegal. Pressure is one thing, and lying is another!! There's nothing to be confused about--she lied and cheated me out of my hard earned money. I didn't expect the date to be perfect--I just expected it to not be one of the most ill-matched dates I'd ever been on--after I plopped down $1500!! She lied to me, just like the person who wrote the rebuttal lied when they claimed to be an EX-employee! Unless of course, it is the salesperson who cheated me out of all that money who wrote it.


Christina

Houston,
Texas,
U.S.A.
I'm a little confused...

#6UPDATE EX-employee responds

Mon, April 28, 2008

as to why you thought your very first date would work out perfectly? The people at Romance Pro's aren't GOD. As an ex-employee I talked to many people who were happy with their services, but it takes a little time and patience. And if you aren't willing to wait for something good to come along then maybe it never will. And seriously, the person who signed you up is in SALES of course they wanted to get you signed up.. it's their JOB. You're mad at the sales person for doing their job? That seems a little unreasonable to me. I'm sorry it didn't work for you, but it might have, had you given it just a little more time.


Christina

Houston,
Texas,
U.S.A.
I'm a little confused...

#7UPDATE EX-employee responds

Mon, April 28, 2008

as to why you thought your very first date would work out perfectly? The people at Romance Pro's aren't GOD. As an ex-employee I talked to many people who were happy with their services, but it takes a little time and patience. And if you aren't willing to wait for something good to come along then maybe it never will. And seriously, the person who signed you up is in SALES of course they wanted to get you signed up.. it's their JOB. You're mad at the sales person for doing their job? That seems a little unreasonable to me. I'm sorry it didn't work for you, but it might have, had you given it just a little more time.


Christina

Houston,
Texas,
U.S.A.
I'm a little confused...

#8UPDATE EX-employee responds

Mon, April 28, 2008

as to why you thought your very first date would work out perfectly? The people at Romance Pro's aren't GOD. As an ex-employee I talked to many people who were happy with their services, but it takes a little time and patience. And if you aren't willing to wait for something good to come along then maybe it never will. And seriously, the person who signed you up is in SALES of course they wanted to get you signed up.. it's their JOB. You're mad at the sales person for doing their job? That seems a little unreasonable to me. I'm sorry it didn't work for you, but it might have, had you given it just a little more time.


Christina

Houston,
Texas,
U.S.A.
I'm a little confused...

#9UPDATE EX-employee responds

Mon, April 28, 2008

as to why you thought your very first date would work out perfectly? The people at Romance Pro's aren't GOD. As an ex-employee I talked to many people who were happy with their services, but it takes a little time and patience. And if you aren't willing to wait for something good to come along then maybe it never will. And seriously, the person who signed you up is in SALES of course they wanted to get you signed up.. it's their JOB. You're mad at the sales person for doing their job? That seems a little unreasonable to me. I'm sorry it didn't work for you, but it might have, had you given it just a little more time.

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