- Report: #1481707
Complaint Review: ROOMSTER = FRUAD - ny ny
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Author Confirmed
Why?
ROOMSTER = FRUAD
285 West Broadway, Suite 320 ny, 10013 ny, United States
Phone:
646-862-2841
Web:
https://www.roomster.com/
Categories:
Business Rating:
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ROOMSTER = FRAUD I have used roomster in the past and after PAYING was not able to log back into the account , they send an email saying that the account is on auto renewal but I cant get into the account via my EMAIL login , which is HOW it was set up... ny ny
when I try to login it says I have to use FaceBook which is not how I signed up and I do not use FB for this. I have EMAILED them and CALLED and LEFT vm yet I get no reply and then I get charged and have to deal w/ my bank . I would not have used roomster again HOWEVER when you search google for roommate posting sites other sites with names not roomster come up but when you JOIN the site it links back to roomster. Its a SCAM . They took my money for a membership then locked me out of my account and do not pick up the phone return calls or emails
Sent: Wednesday, July 10, 2019 12:51 PM
To: [email protected]
Subject: Re: Thank you for purchasing a Roomster subscription! hi _ YOUR SITE at https://www.roomster.com/login is NOT allowing me to LOGINw/ my EMAIL as I originally did and set it up ... it keeps saying I HAVE TO LOGIN w/ Facebook which I DONT HAVE and did not set it up for FB ... I also set it up w/ linkedIN but when I click on that option to login it says to put in my phone # , which I did and then it says my phone # is invalid.
Please have c/s Contact me because this is what your company has done in the past , I PAY for access to FIND A ROOMMATE and below your email says it will auto pay after the 13th yet I CANT GET ACCESS to to my account or use the site. Please Advise. IFI dont hear form you then we will be contacting the government business fraud and filing a report. https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection
