- Report: #933049
Complaint Review: Roomster - Internet
Reported By:
shhjlo -
New York, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Roomster
www.roomster.com 10013 Internet, United States of America
Phone:
6468622841
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Roomster Roomster.com, John Shriber, Roman Zaks Roomster.com (Roomster) charges without notification Internet
I paid for a 2 week service but hardly used the service which deemed unhelpful to me. After 2 weeks, I was charged for an additional 4 weeks service with NO notification. I even double checked my email for any proof that I could have made the mistake, but there was no such notice from Roomster. I cancelled it immediately (within a few days of the 2nd charge) and emailed Roomster for a refund. They refused to call me, give me a number to call, or honor the refund even though the service had been cancelled. This is a scam, a rip off, are extremely poor business practices, or whatever you want to call them, and complaints of their practices can be found all over the internet.
