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  • Report:  #453232

Complaint Review: Rooter Plus! - Cumming Georgia

Reported By:
- alpharetta, Georgia,
Submitted:
Updated:

Rooter Plus!
5834 Bethelview Road Cumming, 30040 Georgia, U.S.A.
Phone:
770-888-1931
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Rooter Plus knows that you have your septic tank pumped once every 10 years or so. Rather than building lifetime customers, they advertise one price, jack it up outrageously, then get all they can out of you. They don't care about their reputation or happy customers because they know it will be 10 years till you need that service again! Worst service company ever.

Bw75

alpharetta, Georgia

U.S.A.


5 Updates & Rebuttals

Bw75

alpharetta,
Georgia,
U.S.A.
FINAL UPDATE: HAPPY RESOLUTION!

#2Author of original report

Mon, June 01, 2009

I wrote one of the negative reviews about Rooter Plus, and my wife wrote the other negative review, but that was before we dealt with the GM, Charlie. He didn't even know that we were unhappy and it is our fault for not communicating with him in the first place! Once we made him aware of our concerns, he addressed them all immediately and we are very pleased. Change of Heart and would use again! It is refreshing to find a businessman who does the right thing, even if it costs them money. Would use again.


Bw75

alpharetta,
Georgia,
U.S.A.
ROOTER PLUS-VERY PLEASED WITH MANAGEMENT!

#3Author of original report

Thu, May 28, 2009

We had an issue at first, but then the general manager addressed all my concerns and we worked it out. I have had a change of heart about this companY!


Bw75

alpharetta,
Georgia,
U.S.A.
ROOTER PLUS-VERY PLEASED WITH MANAGEMENT!

#4Author of original report

Thu, May 28, 2009

We had an issue at first, but then the general manager addressed all my concerns and we worked it out. I have had a change of heart about this companY!


Bw75

alpharetta,
Georgia,
U.S.A.
ROOTER PLUS-VERY PLEASED WITH MANAGEMENT!

#5Author of original report

Thu, May 28, 2009

We had an issue at first, but then the general manager addressed all my concerns and we worked it out. I have had a change of heart about this companY!


Bw75

alpharetta,
Georgia,
U.S.A.
ROOTER PLUS-VERY PLEASED WITH MANAGEMENT!

#6Author of original report

Thu, May 28, 2009

We had an issue at first, but then the general manager addressed all my concerns and we worked it out. I have had a change of heart about this companY!

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