Royal Arizona
Phoenix,#2UPDATE Employee
Thu, November 06, 2008
Royal Truck Body prides itself in providing excellent customer service and quality for almost 40 years. We have an excellent reputation so to hear of this allegation is very concerning. I work in the Phoenix office and have done business with Chapman Isuzu Commercial Fleet department for years. Chapman is also a excellent family owned dealership that cares about its customers. Most the fleet salesman have been their for years by treating their customer with respect and quality service. It obviously is not our common practice to drill holes in a perfectly good utility body. I welcome the opportunity to inspect the body in question and assist in repairing the unit. Their is obviously some miscommunication that occurred but we stand behind out product and service and would be glad to help. Please contact me at anytime to address your issue. Sincerely, Matt Williams Royal Truck Body Arizona Branch Manager 602-426-1774