Frank
PHOENIX,#2UPDATE Employee
Wed, June 06, 2007
According to this customer's letter, he had an opportunity to look at the vehicles available and make his own decision about the rental. We offer newer and used vehicles. Newer vehicles are naturally more expensive than the used vehicles. As Keith stated, he was offered both. He made the decision about what car he wanted and how he was going to pay for it. Yes, we charged his credit card. All rental car companies do. No one is going to release a car worth thousands of dollars without some sort of deposit.
Frank
PHOENIX,#3UPDATE Employee
Wed, June 06, 2007
According to this customer's letter, he had an opportunity to look at the vehicles available and make his own decision about the rental. We offer newer and used vehicles. Newer vehicles are naturally more expensive than the used vehicles. As Keith stated, he was offered both. He made the decision about what car he wanted and how he was going to pay for it. Yes, we charged his credit card. All rental car companies do. No one is going to release a car worth thousands of dollars without some sort of deposit.
Frank
PHOENIX,#4UPDATE Employee
Wed, June 06, 2007
According to this customer's letter, he had an opportunity to look at the vehicles available and make his own decision about the rental. We offer newer and used vehicles. Newer vehicles are naturally more expensive than the used vehicles. As Keith stated, he was offered both. He made the decision about what car he wanted and how he was going to pay for it. Yes, we charged his credit card. All rental car companies do. No one is going to release a car worth thousands of dollars without some sort of deposit.
Frank
PHOENIX,#5UPDATE Employee
Fri, April 01, 2005
Saban Rent a Car has been in business for 40 years renting new and used cars, trucks, vans and SUV's. Rental rates vary depending on the size of the vehicle and the year model. Mr. Nelson ("Keith") chose a vehicle in the price range he wanted. He signed a contract to rent the vehicle at a discounted monthly-rate. The weekly rate would have been higher for a two-week period. He returned the vehicle early after he got a call from our collection department. He refused the pay the balance of the rental charge that was due on the car. When Mr. Nelson returned the car, he impeded our business by bothering customers who were trying to rent a car. He extorted our counter agent by threatening to write negative reports about our company all over the internet. Obviously he is following through on his threats. Mr. Nelson's claims regarding state and federal investigations are completey unfounded and clearly intended to defame our business. To date, Mr. Nelson still has not paid his bill.