- Report: #440835
Complaint Review: SAFE CART.COM - PARETOLOGIC - Victoria British Columbia
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Author Confirmed
Why?
SAFE CART.COM - PARETOLOGIC
780 TOLMIE AVE SUITE 210 Victoria, British Columbia, Canada
Phone:
800-209-6437
Web:
N/A
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Tell us has your experience with this business or person been good?
SAFE CART.COM I downloaded software from a company called paretologic which was suppose to be 29.99 and when I checked out it turned out to be 49.90 I installed one of the product's called drive cure and did'nt get to far because my pc went haywire now my pc is 50* worse then what it was and I am now missing driver's and lot is wrong lost info program's and the pc well a snail move's faster then the pc. Victoria British Columbia
*Consumer Comment: WHEN ARE YOU PEOPLE GOING TO LEARN -- DO NOT DOWNLOAD PROGRAMS FROM THE INTERNET
*Consumer Comment: WHEN ARE YOU PEOPLE GOING TO LEARN -- DO NOT DOWNLOAD PROGRAMS FROM THE INTERNET
*Consumer Comment: WHEN ARE YOU PEOPLE GOING TO LEARN -- DO NOT DOWNLOAD PROGRAMS FROM THE INTERNET
*UPDATE Employee: Your recent purchase of Driver Cure
oN 3/31/09 i downloaded a program called DriveCure which came with other program's Data recovery pro privacy control's anti-spyware and regcure pc optimizer which said cost of 29.99 from company called Paretologic free scan they gave saying I had over 850 problems just on one program alone so I opt to buy it thinking it was for real.the free scan said it corrected 23 fault's and if I wanted the other faults removed I was to buy it so like a fool I did and the problem's began.The only thing that program did was ruin my pc Drivercure was a great word for it because what ever it did to it I lost some driver's a lot of programs and files and to mention that a snail is faster then this pc that I thought I was protectingand to mention the cost turned out to be 49.90 and a ruined pc which will cost much money to have it repaired it pretty much would be almost as much as the same pc I got now cause I still don't know the full effect of what that download did each day there is something that pop's up wrong with it.I deleated all the program's and removed them from the add and remove list and was on the phone and e-mailing Paretologic getting no where day's later I find out that safecart was the company who took the payment a rep from Paretologic told me this and she could not find me no where in their system and to call safecart because I wanted a refund got no where with safecart the phone#is a automated system no live person for 5 day's now I gotton nowhere Paretologic only said they offer tech support.
After what that program did to my pc I did'nt want none but a refund.I told the tech what the program did and i unistalled it reply was contact safe cart.I tried several time's it was fruitless so now I gathered all the e-mail's I sent to Paretologic and they sent to me and I'm fileing a dispute with my credit card against safecart.I even tried to e-mail them but the web page had an error eachtime so now I'll let visa handle it 5 day's of stress and a messed up pc never again will I ever download anything from the internet honestly for 30.00 more I could have went with Macfee a trusted site but that's what I got for trying to save a few dollar's.Like the :motto goes buyer beware:So that pretty much sum's up my nightmare and the pc that got ruined.
Sherry19124
phila, Pennsylvania
U.S.A.
After what that program did to my pc I did'nt want none but a refund.I told the tech what the program did and i unistalled it reply was contact safe cart.I tried several time's it was fruitless so now I gathered all the e-mail's I sent to Paretologic and they sent to me and I'm fileing a dispute with my credit card against safecart.I even tried to e-mail them but the web page had an error eachtime so now I'll let visa handle it 5 day's of stress and a messed up pc never again will I ever download anything from the internet honestly for 30.00 more I could have went with Macfee a trusted site but that's what I got for trying to save a few dollar's.Like the :motto goes buyer beware:So that pretty much sum's up my nightmare and the pc that got ruined.
Sherry19124
phila, Pennsylvania
U.S.A.
4 Updates & Rebuttals
Christine
Victoria,British Columbia,
Canada
Your recent purchase of Driver Cure
#2UPDATE Employee
Mon, April 06, 2009
Hello, First and foremost I would like to apologize for any inconvenience that may have been caused by this issue. Please rest assured that we are committed to resolving this matter for you and getting your fees refunded. Our Customer Support team can be reached toll free at 1-800-209-6437 EXT 7. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. You can also contact us through email at [email protected]. As well, you can go straight to our site at www.safecart.com and contact us through our Help Center. I look forward to hearing from you so we can take care of this as quickly as possible. Best wishes, Christine SafeCart Customer Support www.SafeCart.com
Joe
Austin,Texas,
U.S.A.
WHEN ARE YOU PEOPLE GOING TO LEARN -- DO NOT DOWNLOAD PROGRAMS FROM THE INTERNET
#3Consumer Comment
Mon, April 06, 2009
IT ALWAYS ENDS BADLY. THEY WILL EITHER INSTALL A BUNCH OF MALWARE AND SPYWARE AND VIRUSES AND PROGRAMS THAT WILL CAUSE EVERY COMPUTER YOU HAVE CONTACT WITH TO BECOME A ZOMBIE WITH REMOTE CONTROL AND THEY WILL HAVE A SECRET SEARCH PROGRAM THAT WILL COLLECT ANY AND ALL PERSONAL INFORMATION YOU HAVE ON YOUR COMPUTER... YOUR COMPUTER WILL BECOME A ZOMBIE UNDER THEIR CONTROL... OR IT WILL MESS UP YOUR COMPUTER AND THEN THEY WILL WANT MORE MONEY FLOR THE CURE WHICH WILL CONTAIN ALL THE MALWARE DESCRIBED ABOVE. YOU CAN NO LONGER BELIEVE EVERYTHING YOU REAL ON THE COMPUTER ANYMORE.
Joe
Austin,Texas,
U.S.A.
WHEN ARE YOU PEOPLE GOING TO LEARN -- DO NOT DOWNLOAD PROGRAMS FROM THE INTERNET
#4Consumer Comment
Mon, April 06, 2009
IT ALWAYS ENDS BADLY. THEY WILL EITHER INSTALL A BUNCH OF MALWARE AND SPYWARE AND VIRUSES AND PROGRAMS THAT WILL CAUSE EVERY COMPUTER YOU HAVE CONTACT WITH TO BECOME A ZOMBIE WITH REMOTE CONTROL AND THEY WILL HAVE A SECRET SEARCH PROGRAM THAT WILL COLLECT ANY AND ALL PERSONAL INFORMATION YOU HAVE ON YOUR COMPUTER... YOUR COMPUTER WILL BECOME A ZOMBIE UNDER THEIR CONTROL... OR IT WILL MESS UP YOUR COMPUTER AND THEN THEY WILL WANT MORE MONEY FLOR THE CURE WHICH WILL CONTAIN ALL THE MALWARE DESCRIBED ABOVE. YOU CAN NO LONGER BELIEVE EVERYTHING YOU REAL ON THE COMPUTER ANYMORE.
Joe
Austin,Texas,
U.S.A.
WHEN ARE YOU PEOPLE GOING TO LEARN -- DO NOT DOWNLOAD PROGRAMS FROM THE INTERNET
#5Consumer Comment
Mon, April 06, 2009
IT ALWAYS ENDS BADLY. THEY WILL EITHER INSTALL A BUNCH OF MALWARE AND SPYWARE AND VIRUSES AND PROGRAMS THAT WILL CAUSE EVERY COMPUTER YOU HAVE CONTACT WITH TO BECOME A ZOMBIE WITH REMOTE CONTROL AND THEY WILL HAVE A SECRET SEARCH PROGRAM THAT WILL COLLECT ANY AND ALL PERSONAL INFORMATION YOU HAVE ON YOUR COMPUTER... YOUR COMPUTER WILL BECOME A ZOMBIE UNDER THEIR CONTROL... OR IT WILL MESS UP YOUR COMPUTER AND THEN THEY WILL WANT MORE MONEY FLOR THE CURE WHICH WILL CONTAIN ALL THE MALWARE DESCRIBED ABOVE. YOU CAN NO LONGER BELIEVE EVERYTHING YOU REAL ON THE COMPUTER ANYMORE.
