- Report: #1327352
Complaint Review: SafeCart - Internet
-
Author Confirmed
Why?
SafeCart
Internet, USA
Phone:
978-824-7961
Web:
eSupport.com
Categories:
Business Rating:
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SafeCart DriverAgentSupport Michael Edwards and Bob Kelly BEWARE you pay for a High Pressure Sales Pitch from India call center and not what you think you paid for. India Internet
I paid for what I thought was driver downloads only to receive a receipt for $29.95 and nothing else. Thye give you a phone number to help with the download, only to funnelled to a call center in India and receive a high pressure sales pitch to pay $149.99 to clean up my computer. Then they download Super Anti Spyware, which is free and you can download yourself to clean off any spyware, I said no and wanted only help with what I thought I paid for and then they submitted a ticket to get a key for my downloads. Which of course at this point you don't trust anything and never received what I paid for and they have a money back guarantee which of course they do not honor. I am disputing through Visa to receive my money back. BEWARE do not buy anything you will only get a high pressure sales pitch to buy more. I essentially paid for a high pressure sales pitch and nothing more.
1 Updates & Rebuttals
Customer Service
Victoria,British Columbia,
Canada
Please contact us directly
#2UPDATE Employee
Mon, September 12, 2016
Hello,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727, 6am to 6pm 7 days a week or through email at [email protected].
Warm regards,
Jennifer
SafeCart Customer Service
